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Can't join a gallery to a rokgallery module

  • Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Hi,

      My site is www.orchidees.be

      I can't anymore join a gallery to a rokgallery module. I select the gallery and I save but the gallery is never joined.

      Can you help me ?

      Thanks,
      Murielle
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    Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Your subscription has expired. Support does require a subscription.

      I'm not sure what you mean by "joined" either so perhaps you could rephrase your question.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Hi,

      I meant that I can't link a gallery to a rokgallery module anymore. I select my gallery and when I try to save the link, the loading icon keeps on running (never ends).

      Thanks,
      Murielle
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    Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • As I said, support does require a current subscription. But, Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you to see if I can see anything obvious.

      Regards, Mark.
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  • Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
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    Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
  • Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Hi,

      I don't find these broken images. How did you find them ?

      Murielle
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    Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Go to rokgallery component. Hold the shift key down and the click on the “load all” button and scroll down a bit.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Bonjour,

      J'ai supprimé toutes les photos corrompues et alléger un peu le nombre de fichiers photos.

      Mais çà ne fonctionne toujours pas.

      Quand je sélectionne la galerie "Mai 2019" pour l'associer au module Rokgalery "Mai 2019" et que j'appuie sur "sauver", l'icône de chargement tourne sans arrêt.

      Murielle
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    Re: Can't join a gallery to a rokgallery module

    Posted 4 years 10 months ago
    • Please resubmit your reply in English. English only is the language of the forum.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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