Cannot add Widgets in overrides !!!
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- Joann Hoogland
- Newbie
- Posts: 5
- Thanks: 0
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Unfortunately I cannot add any widgets to any widget locations anymore! I've tried it with both an existing as well as a new override, but to no avail. Whenever I drag a widget the dashed box just does not appear. As a test, I tried renaming my new override, but that didn't work: upon changing the name and hitting return, the textbox momentarily turned red before revealing the original overide text. I have no idea if the two issues are related. I would love to have this issue resolved, any help would be appricated.
p.s. CouId you please disable the post interface for locked threads? If a thread is locked posting should be disabled. Specifically I tried writing a lengthy post in this thread: www.rockettheme.com/forum/index.php?f=48...pic&start=75#p776520 and upon posting it told me it was locked and all my text was lost....
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- Cliff Pfeifer
- Preeminent Rocketeer
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- Website Developer
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Hi, can you PM me your login and I'll have a look.
Also, that locked thread is unrelated to this issue, this is something else. The thread is locked as that particular issue has been solved, it was a bug in earlier versions of Gantry that was fixed some time ago. We had to lock it as it's 6 pages long with different people reporting multiple, unrelated problems. Basically, any time someone had a widget issue, they would post it there weather it had anything to do with the original topic or not. We can't keep track of individual questions effectively when they are thrown into a thread like that.
It's always better to post a new question than it is to jump in on an existing post - just for future reference. We ask you to search for your answer first, if you do not find the answer, start a new thread. Your question will be seen more easily if it's a new thread and will most likely be answered faster. - The difficult we do immediately, the impossible takes a little longer.
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- Cliff Pfeifer
- Preeminent Rocketeer
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Hi, I took a look. I didn't have any issues adding Widgets to the default settings page. On the override pages, I do see the issue. I'm not sure why this is happening, but if you uncheck the checkmark for the overridden positions - then recheck it - you can add widgets after that.
I haven't seen this one before. There aren't any Javascript errors on the page, but there are few CSS files that are not getting loaded, they are showing 404 errors. I'm not sure if this is the reason it's not working correctly. If you would like to PM me FTP access, I can take a closer look. I need to access the files to see what's happening here. - The difficult we do immediately, the impossible takes a little longer.
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- Cliff Pfeifer
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Hi, I took a look. Basically, what is happening with the paths is that your PHP is not recognizing the DS (directory separator) constant. I ran a var dump and it comes up as undefined. I've seen this a few time, usually on Windows servers, which is what you are using - though I'm not sure what the cause of it is, it's server related. In the RokGallery plugin folder, rokgallery.php, line 26:I changed it to:
$rokgallery_plugin_rel_path = DS . str_replace(array('/', '\\'), '', dirname($rokgallery_plugin_file));Basically replace DS with '/' And it works.$rokgallery_plugin_rel_path = '/' . str_replace(array('/', '\\'), '', dirname($rokgallery_plugin_file));
I'm not sure what's up with the widgets, I can pass your info along to the devs and see if they know.
Also, I didn't have any issue with the WYSIWYG editor. Not sure what problem you are having. - The difficult we do immediately, the impossible takes a little longer.
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- Joann Hoogland
- Newbie
- Posts: 5
- Thanks: 0
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Hi Cliff, thanks for your help. The code change you implemented has gotten the visual editor working again, which is great, however I'm sorry to say that my original issue still remains!: I cannot add any widgets to any new or existing overrides! These are steps that I took to test this issue:
1. Created Page "override-test".
2. Created a new override called "override_test
3. Checked marked existing sidebar to add a new widget to.
4. The widget could not be added!
5. I could however delete them, which I did for two of them.
6. In the remaining text-widget I just changed the title and paragraph text. Save worked.
7. Switched to Gantry Settings and added a new style to change the site background red. Save worked.
8. Assigned page to override.
9. Loaded page in website and could see the override settings worked: red background & sidebar with one widget.
10. Went back to widget override settings and activated 'content-bottom'
11. Added recent post widget. Save worked.
12. Page displays widget on the test page in the site.
13. Tried adding additional widgets to 'content-bottom'. Does not work!!!
14. Can change contents of existing widget in 'content-bottom'.
I need to get this site up and running asap and can use all the support I can get! Hope to hear from you soon!
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- Cliff Pfeifer
- Preeminent Rocketeer
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Hi Joann. I passed your information along to the developers yesterday, the WP developer needs to have one of the programmers look at it and we're waiting to hear back. We haven't seen this before your site, but there is one other report of this same issue that also came in this week. I will let you know as soon as I hear anything.
The workaround is to unclick the checkmark on the override widget position, then reclick it. You will be able to add widgets to the position. I know it's not the most convenient solution, but hopefully that works until we can figure out what's happening. - The difficult we do immediately, the impossible takes a little longer.
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- Joann Hoogland
- Newbie
- Posts: 5
- Thanks: 0
- Cliff, any news from the developers on my widget issue?
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- Cliff Pfeifer
- Preeminent Rocketeer
- Posts: 8444
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- Sorry, I haven't heard back yet. I'll ping them again and see if they have any news. They're all overseas so it takes a bit to communicate back and forth due to the time differences. I will let you know when I hear back.
- The difficult we do immediately, the impossible takes a little longer.
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- Cliff Pfeifer
- Preeminent Rocketeer
- Posts: 8444
- Thanks: 20
- Website Developer
- Hi, the devs aren't able to replicate the issue and therefore can't tell us why it's happening. Can you try re-uploading the Gantry framework and theme files via FTP, we've been seeing isolated, strange issues due to corrupted installs through the Wordpress installer with Gantry and a few of our plugins. We had 2 reports of this issue, but no others, so it's either a bad install or related to your individual hosting environment.
- The difficult we do immediately, the impossible takes a little longer.
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- Michelle Myers
- Jr. Rocketeer
- Posts: 48
- Thanks: 0
- Cliff, I am having this issue now as well! I did PM my credentials to you before for an issue with layout, but if you need them again, let me know. The widget I am trying to add is the Property Search widget in the Sidebar position. I was able to add a text widget with that title in the position I am trying to use. This same widget is already being used on other pages with the default settings in Gantry, so the widget does work, just not in the override.
- Wannabe geek chick trying to self-educate.
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