RokSprocket Features Showcase Repeating the First Article
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- xaashley
- Rocketeer
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Hi, I have a weird thing happening with my RokSprocket module. It's set up as Features Showcase with Simple Content. It used to work fine - I didn't look at the site for a few months and now it's doing this. I've tried searching forums and updating the component / modula via Extensions > Update with no luck.
Site: www.sfaxa.org - on the homepage where it says Small Groups
Problem: If you hover over the Small Groups logo you'll see it's supposed to rotate between 3 different ads. It is rotating because I can watch the navigation dots change. But even though there are 3 different articles in the module, it's only ever displaying the first one.
Tests I've done: I tried creating a new module from scratch with sample data and it does the same thing. I've also tried reordering the current articles and it changes the data on the site but the problem persists just with new data. :/
Anyone know how to fix this?
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- Matt
- Preeminent Rocketeer
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clear out all your system caches...
are you running RokBooster?
What version of RokCommon is installed?
Did you upgrade Joomla recently or install any 3rd party extensions? Try disabling the last extension you installed if so... - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- xaashley
- Rocketeer
- Posts: 63
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Hi Matt,
I cleared all system caches (Settings > Clear Cache & Purge Expired Cache - are there any others) with no change.
RokBooster is installed but not enabled... it's version 1.1.13 fyi.
RokCommon is installed / enabled... it's version 3.1.11 . It is also the last extension installed - I haven't changed the site at all in months until I noticed this last week.
Thanks so much for your help with this!
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- Matt
- Preeminent Rocketeer
- Posts: 22104
- Thanks: 3200
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reinstall RokSprokcet... you should be on RokCommon 3.1.12
What version of Joomla are you on? - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- xaashley
- Rocketeer
- Posts: 63
- Thanks: 0
- quick question... If I delete rokSprocket, it's going to delete all my RS modules, yes? Is there a way to just re-install over the top of the existing one so I don't lose the modules that are functioning correctly?
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- Matt
- Preeminent Rocketeer
- Posts: 22104
- Thanks: 3200
- messin' with stuff
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xaashley wrote:
quick question... If I delete rokSprocket, it's going to delete all my RS modules, yes? Is there a way to just re-install over the top of the existing one so I don't lose the modules that are functioning correctly?
Don't delete it... just reupload the .zip package via the Extension Manager > Install and you won't lose anything - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Matt
- Preeminent Rocketeer
- Posts: 22104
- Thanks: 3200
- messin' with stuff
- please clear out all your system caches and I'll take a peek
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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Thanks for your help - let me know if you need the SU info!
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