Gantry 4.1.37 update is breaking our sites
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- Blair Corbett
- Rocketeer
- Posts: 77
- Thanks: 0
- Breaking the Chains
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All of our sites use Rockettheme templates on Gantry urged to upgrade to Gantry 4.1.37 from 4.1.36 but when I do I get the following 500 errors.
"This page isn’t working unchainedproject.org is currently unable to handle this request. HTTP ERROR 500"
I am using Akeeba Backup to restore this site but this is the second site so it is definitely Gantry causing it. I made sure our Rockettheme template was also up to date, but it didn't help. I can still access the Joomla admin area.
Help?
Blair
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13481
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Please tell me the full error message from the apache error log.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Blair Corbett
- Rocketeer
- Posts: 77
- Thanks: 0
- Breaking the Chains
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13481
- Web Designer/Developer
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Ok several issues - none of them related to G4.1.37
1. You have upgraded PHP to v7.2
2. Rokcommon 3.2.5 was still installed when neither rokgallery or roksprocket were installed - rokcommon 3.2.5 is not compatible with PHP7.x so I have uninstalled it completely as you are not using it anyway. This made all the zillions of error messages go away.
3. You php memory_limit is way too low at 32M - this needs to be increased to at least 128M in your php.ini or cPanel/Plesk.
4. upload_max_filesize is way too small at 2M and should be increased to at least 16M in your php.ini or cPanel/Plesk.
5. post_max_size is too small at 8M and should be increased to at least 16M in your php.ini or cPanel/Plesk.
So basically it looks like someone upgrade PHP version and did not set all the setting for it correctly.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Blair Corbett
- Rocketeer
- Posts: 77
- Thanks: 0
- Breaking the Chains
- ok thank you for deleting that. So you think all of those plus that file were causing the problem when I upgraded Gantry?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13481
- Web Designer/Developer
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Yes I do.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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