The file "logo-source.png" included in "rt_grunge_j15-sources" should be a multi-layer file, so that it can be modified to display users' logo text on the ticket image. But the file supplied opens in Photoshop as a flat file, no separate layers.
If we can't put our logo or logo text on that ticket, it kind of defeats the entire Template theme, no?
Am I missing something? Is there a way to get the Logo ticket image in a multi-layer .png?