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RockSprocket Tabs not working all of a sudden

    • mcole's Avatar
    • mcole
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    RockSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • MrT's Avatar
    • MrT
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    Re: RokSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • You're getting lots of JS error on the page. It looks like your loading multiple copies of jquery too. Try disabling other third-party extensions on the page one at a time - clearing both server and browser cache between each change until you find the cuprit. Any JS error will cause other Js to break too (e.g. roksprocket tabs).

      Prime candidates for me would be "thumbscroller" and "jcemediabox".

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • mcole's Avatar
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    Re: RokSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • That was great advice. Thank you for that.

      The problem is, the problematic plug-in was RokAjaxSearch, which makes sense because the dropdown portion of the search module is not working.

      My RokAjaxSearch is version 2.0.2

      Anymore ideas???
    • MrT's Avatar
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    Re: RokSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • I'm still of the opinion that rokajaxsearch is a victim of the multiple copies of jquery being loaded by the other extensions. Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
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    Re: RokSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • Thank you for that. I really appreciate it.
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    Re: RokSprocket Tabs not working all of a sudden

    Posted 11 years 2 months ago
    • Well, to be honest I just spent an hour looking at this and I'm non-the-wiser as a result. You're right in that turning the rokajaxsearch module off restores normal functioning of the page - however, there are so many other custom scripts, modules, plugins/extensions on that page that is very hard to "see the wood for the trees". The only thing you can do is to disable everything on that page and add rokajaxsearch then reintroduce plugins/extensions one at a time until it breaks again. I'm convinced it's a conflict with other things on the page - but as to what it is I couldn't say. As you will see from many of our demos rokajaxsearch and roksprocket function together without issue - so it has to be a conflict with something else.

      Regards, Mark.
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