Backend issues with Roksprocket in Joomla 3.3.0
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- Seniha Meliha
- Elite Rocketeer
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- Thanks: 5
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Is anyone experiencing backend issues with Roksprocket in Joomla 3.3.0?
New module creation comes with a broken layout.
Old module editing won't allow to change the provider. Deleting a simple provider item will cause all items get lost etc.
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- Kat05
- Preeminent Rocketeer
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hi there,
i don't have any issues to create a new module in j3.3.0, please see pic.
regarding the inability to change the provider, that's new in the latest version of roksprocket and not a bug.
make sure to clear your cache after any update, maybe that will resolve your issue with the broken layout etc.
kat
- Kat05 / QA Lead & Support / Germany
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- Seniha Meliha
- Elite Rocketeer
- Posts: 815
- Thanks: 5
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I now get a 500 server error saying:
exception 'Exception' with message 'View not found [name, type, prefix]: default, html, roksprocketView' in /home/site/public_html/libraries/legacy/controller/legacy.php:861 Stack trace: #0 /home/site/public_html/libraries/legacy/controller/legacy.php(640): JControllerLegacy->getView('default', 'html', '', Array) #1 /home/site/public_html/administrator/components/com_roksprocket/controller.php(77): JControllerLegacy->display() #2 /home/site/public_html/libraries/legacy/controller/legacy.php(722): RokSprocketController->display() #3 /home/site/public_html/administrator/components/com_roksprocket/roksprocket.php(28): JControllerLegacy->execute(NULL) #4 /home/site/public_html/libraries/cms/component/helper.php(352): require_once('/home/site/...') #5 /home/site/public_html/libraries/cms/component/helper.php(332): JComponentHelper::executeComponent('/home/site/...') #6 /home/site/public_html/libraries/cms/application/administrator.php(98): JComponentHelper::renderComponent('com_roksprocket') #7 /home/site/public_html/libraries/cms/application/administrator.php(159): JApplicationAdministrator->dispatch() #8 /home/site/public_html/libraries/cms/application/cms.php(255): JApplicationAdministrator->doExecute() #9 /home/site/public_html/administrator/index.php(42): JApplicationCms->execute() #10 {main}
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
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hi there,
please feel free to post your site link and super admin details into the 'secure' tab of the reply screen. then our team can take a closer look at your site.
thanks, kat
- Kat05 / QA Lead & Support / Germany
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- Seniha Meliha
- Elite Rocketeer
- Posts: 815
- Thanks: 5
- I have sent it.
- Last Edit: 10 years 11 months ago by Seniha Meliha.
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
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hi again,
thank you for the details. i see the error on your site when trying to save a new module, i will forward this to one of our devs.
kat
- Kat05 / QA Lead & Support / Germany
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- Seniha Meliha
- Elite Rocketeer
- Posts: 815
- Thanks: 5
- Can I expect a resolution soon?
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
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hi again,
one of our devs got back to me with the following:I would turn off one plugin at a time to see if one of them is an issuekat
not sure what would be causing the failure of the ajax
doesnt show anything obvious
possibly also bump the error logging see if you can get anything
- Kat05 / QA Lead & Support / Germany
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- Seniha Meliha
- Elite Rocketeer
- Posts: 815
- Thanks: 5
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This problem has occurred after upgrading to Roksprocket 2.1.1.
I don't know the cause of the following it outputs while trying to save
Error while saving An error has occurred. 500 View not found [name, type, prefix]: default, html, roksprocketView
Can't we find a resolution? - Last Edit: 10 years 11 months ago by Seniha Meliha. Reason: Persisting problem
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