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Extension Installation problem

  • Extension Installation problem

    Posted 10 years 10 months ago
    • What should I do?
      Everytime I want to install extension like translation or any others, it retrurns internal server error page. When I go back to adminstrator panel, it shows the following sentense:

      ---
      Warning
      JFTP: :write: Bad response

      JFolder: :files: Path is not a folder. Path: G:\PleskVhosts\amsltd.co\httpdocs\tmp\install_53913b0e691c2

      JFolder: :folder: Path is not a folder. Path: G:\PleskVhosts\amsltd.co\httpdocs\tmp\install_53913b0e691c2

      JFolder: :files: Path is not a folder. Path: G:\PleskVhosts\amsltd.co\httpdocs\tmp\install_53913b0e691c2

      JInstaller: :Install: Cannot find Joomla XML setup file



      I am installing a RocketLauncher in goDaddy Hosting, i have tried changing the ftp_host and entering the right user and pw.
      I really want to know what causes the problem.
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    Re: Extension Installation problem

    Posted 10 years 10 months ago
    • For permission issues check...
      1. Site > system information > directory permissions - are all GREEN (except config.php which should be red)

      2. Check folders are 755, files 644 and that owner/group are correct using an FTP client
      3. Specifically check cache folder and css-compiled folder
      4. Check that you are NOT using an apache handler for your hosting and that instead you are using FastCGI/cgi. If you are you need to correct this in cPanel or Plesk or ask your host to change this. Then you'll have to start again afresh.
      5. Use the Joomla Forum Post Assistant to do detailed checks http://forum.joomla.org/viewtopic.php?f=621&t=582860
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  • Re: Extension Installation problem

    Posted 10 years 10 months ago
    • Is it a problem that even config.php is green in permission?
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    Re: Extension Installation problem

    Posted 10 years 10 months ago
    • The thing is that maybe when something is uploaded to the tmp folder, it gets wrong file and folder permissions
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