RokGallery Problem -- can't upload
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- jonnovembri
- Newbie
- Posts: 4
- Thanks: 0
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I'm having a RokGallery problem ; which I cannot find a solution to in the forums. When uploading (files of any size) I get this error in red text:
(26.49 KB) An error occured: SQLSTATE[HY000]: General error: 1665 Cannot execute statement: impossible to write to binary log since BINLOG_FORMAT = STATEMENT and at least one table uses a storage engine limited to row-based logging. InnoDB is limited to row-logging when transaction isolation level is READ COMMITTED or READ UNCOMMITTED.
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
- Please contact your hosting support regarding this error because this needs to be solved on the server level and only the hosting support can fix this
- Check my services at: Mihha-Vision
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- jonnovembri
- Newbie
- Posts: 4
- Thanks: 0
- My hosting company consists of a bunch of third rate techs, that can barely find the on/off buttons on their PCs. What do I need to ask them to do? Change BINLOG_FORMAT to MIXED instead of STATEMENT ?
- Last Edit: 10 years 9 months ago by jonnovembri.
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
- I am sorry, but I really can't help you with this. If you have such a bad hosting company I would suggest you to change it
- Check my services at: Mihha-Vision
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- jonnovembri
- Newbie
- Posts: 4
- Thanks: 0
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Ok, so you don't have a solution. Thanks.
Rockettheme's reply:
Unfortunately, you'll need to look to another product for your web development needs.
Kind regards,
Reggie Simmons
RocketTheme Support
Really?! I've never had a problem with this component before. And lack of support is quite prevelent. I guess this is goodbye to Rockettheme.... - Last Edit: 10 years 9 months ago by jonnovembri.
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
- Yes, I have a solution and the solution is to contact your hosting support. We can't fix server issues and that needs to be addressed by a hosting company
- Check my services at: Mihha-Vision
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- jonnovembri
- Newbie
- Posts: 4
- Thanks: 0
- Well, you aren't even telling me what I need to discuss with them to fix the problem. So that leaves me at quite a fork in the road with using Rockettheme for (anything) in the future.
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
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This is really not related to the RocketTheme at all. You really need to separate server issues from RT issues
You need to provide that error to the hosting support and they should know from the error message what they need to do. I can't do the job instead of them. - Check my services at: Mihha-Vision
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- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
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Hello,
Please create a secure post with a link to your site and login details so we can take a direct look at the issue. - Kind regards,
Reggie
Learn to code for free.
www.freecodecamp.org
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