Please do not post extensions/template specific questions in the "Free stuff" forum. You should post in the extension forum or template forum as appropriate. Most of these forums are for members who have a current PAID membership. Our priority is always to assist paying members.
Thank you for your understanding.
You membership appears to have expired - support does require a current subscription.
You also did not state what type of roksprocket, nor in what template, nor did you provide a url to your site?
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.