Gantry won't load after update from Joomla 2.5.9 to 3.1
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- Craig Ramsey
- Newbie
- Posts: 6
- Thanks: 0
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I'm prototyping a move from Joomla 2.5.9 to 3.1. After the conversion (through Joomla Update) Gantry won't load (Server error). I've tried:flushing all the caches, using both IE and Chrome, uninstalling Gantry and reinstalling the latest Rockettheme template with no difference.
If I start with a new install of Joomla 3.1 everything work okay. Any ideas?
Craig
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- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
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Hello Craig,
Are you able update anything in Joomla? Extensions, etc.? What error are you receiving when attempting to update Gantry? - Kind regards,
Reggie
Learn to code for free.
www.freecodecamp.org
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- Craig Ramsey
- Newbie
- Posts: 6
- Thanks: 0
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I was away for the holiday and wanted to finish my testing before I replied.
I have tried updating from Joomla 2.5.9 to 3.1.5 with Kirigami + Gantry installed and not installed. In the case where the Rockettheme template is installed and in the case where I install the Rockettheme template after the update to Joomla 3.1.5 I get the same message. Gantry won't load and the message:The website encountered an error while retrieving region5oa.org/regiontest2/administrator/...e&layout=edit&id=127 . It may be down for maintenance or configured incorrectly.
Error code: 500
The Rockettheme template is not currently the default template - I simply want to load gantry and set the settings for my webpage.
As I have mentioned before I have installed a new version of Joomla 3.1.5 and then installed the Rockettheme template and it works okay.
Any suggestions would be helpful.
Craig
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- Craig Ramsey
- Newbie
- Posts: 6
- Thanks: 0
- I re-verified a clean install of Joomla 3.1.5 and then installing the Rockettheme template and that works okay. Gantry loads perfectly.
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- Craig Ramsey
- Newbie
- Posts: 6
- Thanks: 0
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I just noticed that there was a new version of Joomla, 2.5.14. When I updated the system from 2.5.9 to 2.5.14 and then upgraded to 3.1.5 everything works okay. The rockettheme template now works.
This seems to be a Joomla problem and not related to Rockettheme.
With your initial suggestion I checked my previous 3.1.5 update test site and found that there was a Joomla error with one of the classes when I tried using the "Find Updates" button under the extension manager.
I appreciate the suggestion.
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- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
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Hello Craig,
If the error(s) is specific to Joomla! and does not solely relate to our products, please raise this issue at forum.joomla.org - Kind regards,
Reggie
Learn to code for free.
www.freecodecamp.org
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