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[RESOLVED] Problem with Affinity template

  • [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • Hello,
      After installing the Joomla affinity template, I can't use anymore the admin :

      when i go to edit article = i have a white page
      when i go to frant page manager = i have a white page
      etc...

      Is this template really work ? :cry:
      thank you for your response.
    • Last Edit: 14 years 4 weeks ago by Mihranyan.
    • David Goode's Avatar
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    Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • Hi there,

      Yes the template works, but only on Joomla 1.5 :cheesy:

      As you are not current member it suggests that you may have an old version or perhaps you obtained it from a pirate site in which case there is no knowing what may have been done to it beforehand.

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    • JEM's Avatar
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    Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • :arrowu: Or your host doesn't fully support Joomla or the latest templates...

      Best course of action, renew or become a current member for the proper platform and post in the proper forum with the proper details...

      Otherwise your issue may get overlooked.
    • Thanks,
      jim
  • Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • Thank you for the awser.

      My Joomla version is 1.5.13.
      I bought the Affinity template on the website : www.rockettheme.com

      All my Joomla look like down (white pages) even if i trast the Affinity template...

      when i :
      1/ install joomla : everything ok
      2/ when i change template : everything ok
      3/ when i install and use Affinity template : some parts of the admin are down (article edition, etc)

      When i tras the rockettheme templane : edmin is still down... :cry:
      Am i the only one is this case ?
      thank you.

      Do you need my transaction ID ?
    • JEM's Avatar
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    Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • White page are indicative of two things.

      A) An outdated version of php, if your host is running php4, upgrade to php5.2.xx or higher, if you can't do it yourself, ask your host to do it for you.

      B) A php.ini memory limit that is too low. On many shared hosts, you are started with only 8MB, while the current requirement is 32MB, optimally 64MB, if you can't do it yourself, ask your host to do it for you.

      Hundreds, if not thousand of user are currently using Affinity on compatible hosts.

      99.9% of the time, it is not the template, or even Joomla that causes these type of problems, but inadequate hosting.

      Current template version: 1.15.17

      www.rockettheme.com/joomla-templates/affinity#changelog

      Current Joomla version: 1.5.23

      www.joomla.org/

      No need for your transaction ID... basically, your membership has expired and this is not the place for template related questions...

      www.rockettheme.com/forum/index.php?f=15&t=4239&rb_v=viewtopic

      To answer / solve your issues is unfair to current members and non-current members that do not receive template specific support in this forum. (As a courtesy, I have provided some basic things to look for.)
      JEM wrote:
      Best course of action, renew or become a current member for the proper platform and post in the proper forum with the proper details...

      which would be here:

      www.rockettheme.com/forum/index.php?f=226&rb_v=viewforum

      If the php version or memory limit are not the solution, then that is where you should post for further troubleshooting / support.
    • Thanks,
      jim
  • Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 1 month ago
    • Thanks for the awnser

      My Sql version is 5.1.37
      All the administration works except the article manager and front page... so i dont think is the problem is due to memory problem

      I tried on local and on the web, the problem is the same...

      i'll try another template, the problem begins when i upload the Affinity templates.

      thank you again
  • Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 4 weeks ago
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    Re: [RESOLVED] Problem with Affinity template

    Posted 14 years 4 weeks ago
    • Hi there,

      Thanks for coming back and updating your post as this may help others.

      Glad you solved it 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information

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