Denied Download on some Templates
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- TrevorV
- Jr. Rocketeer
- Posts: 44
- Thanks: 0
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There is some templates from Joomla that I cannot download. Says I need a subscription which I have the Joomla Club. I have tried to contact support via your "contact us" forms.
Did not see any other forums where this would be relevant.
Thanks
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- Adamck
- Elite Rocketeer
- Posts: 546
- Thanks: 2
- Web Developer, IT Assistant, Graphics design, App Developer
- I had some issues last week with the forums, try a different browser or try deleting cookies/temp internet files and then log in again from scratch.
- Kiss my RSS
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- Cliff Pfeifer
- Preeminent Rocketeer
- Posts: 8444
- Thanks: 20
- Website Developer
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Hi, make sure you log out of your account first, then clear cookies, then log back in and try again.
It's a cookie issue, it's the only reason this happens. I checked your account and it's fine, no block. We do not have any restrictions on what templates members can download, if you are a member you have access to all of them, unless your cookie is corrupted. - The difficult we do immediately, the impossible takes a little longer.
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