How frequently is this board looked at by RocketTheme staff?
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- Noname
- Rocketeer
- Posts: 54
- Thanks: 0
- I posted a general question about the RocketTheme phpBB styles here almost a week ago, and no one replied other than another user who did not know the answer. Is it expected that someone from the staff at least acknowledges a question from a customer who just purchased a 1-year membership? I could have easily gone with a cheaper option since I only have 1 forum that runs a RocketTheme style. I figured support would be worth the extra money, but there isn't very much support to speak of.
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- Henning
- Preeminent Rocketeer
- Posts: 29362
- Thanks: 954
- Volunteer
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this forum is not for support ... you have to post in the phpBB specific forums.
www.rockettheme.com/forum/index.php?f=15&t=4239&rb_v=viewtopic
Dont expect us to answer here.
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- VisPrada
- Sr. Rocketeer
- Posts: 235
- Thanks: 0
- web stuff
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Hey Henning, thanks for the clarification. But are you saying that this "General Discussion" forum gets NO support? or just that 'Knocks' question of phpBB is misplaced here?
I've had a 'general' question on here for a week and have no response from admins or community. I put it in here as I don't think it's really a template specific question.
Please further clarify for me... .us.
thanks!
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- Henning
- Preeminent Rocketeer
- Posts: 29362
- Thanks: 954
- Volunteer
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posting here ... is for something like: Should I use WP or Joomla and expect other members to give their opinion.
If you have a questions that needs to be answered I would use the specific forums.
Also members without an active membership have the chance to ask a question.
Often a member of the community can help ... (but not moderators) ...
So we check this from time to time ... but this a community ... and this place is for discussions of the community ...
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