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error when I update RokPad and RokSprocket

    • StarLion.co.uk's Avatar
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    error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Hi there

      Do any one know why I get this error when I update RokPad and RokSprocket

      Regards
      RENATO
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Are you sure your tmp folder in you configuration.php file matches the setting in Global Configuration?
      Also check the permissions settings for the tmp folder.
  • Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Hi I have the same problem.
      tmp path in configuration is good. permissions as well (755). Ownership too.

      When trying to update, a file called download is written into /tmp. But with no extensions. Could it be the problem ?
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • I've had same problem as well.

      Regards,
      William
    • -- William
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Pagchen and webarnes, are you getting the SAME error message that the OP received?
  • Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Yes same errors - but in French :D
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • To all,
      I see there is an issue related to this at the Joomla Bug tracker but hard to say if this is related to what your experiencing.

      If you wouldn't mind can you tell me what PHP version # your server is running and in Admin -> Help -> System Info -> System Info ->
      Web Server to PHP interface apache2handler -or- CGI / FastCGI ?
      which one do you have?

      You should be able to install by the manual method using the Upload Package File method.
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • To all,
      I see there is an issue related to this at the Joomla Bug tracker but hard to say if this is related to what your experiencing.

      If you wouldn't mind can you tell me what PHP version # your server is running and in Admin -> Help -> System Info -> System Info ->
      Web Server to PHP interface apache2handler -or- CGI / FastCGI ?
      which one do you have?

      You should be able to install by the manual method using the Upload Package File method.
  • Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Hi,
      PHP version is 5.2.17 running on Apache through CGI (suPHP).
      Zip and Gzip library are present in PHP build.
      It seems to be a file extension problem as just a 'download' file with no extension gets copied to the server.
      Thanks for your help.
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    Re: error when I update RokPad and RokSprocket

    Posted 12 years 8 months ago
    • Pagchen wrote:
      Hi,
      PHP version is 5.2.17 running on Apache through CGI (suPHP).
      Zip and Gzip library are present in PHP build.
      It seems to be a file extension problem as just a 'download' file with no extension gets copied to the server.
      Thanks for your help.
      Could you please create a Super Admin login for me and PM it to me so that I can take a look.

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