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RokSprocket stopped working

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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • Can you confirm that JSON support is installed on your server?
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • Yes i Have just reconfirmed with my hosting company
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • It only stops working when i choose the slideshow option.
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • "Error" message that you showed few answers before is not error message responsible for Error 500 that you see on the web site. Please check your error log for correct error that is produced when you see error 500. Otherwise we won't move anywhere 8)
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • Oh sorry, I sorted it out yesterday :) Had to get my hosting company to increase memory for the website.
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • I still need to sort out the RokGallery And RokSprocket though. The RokGallery gets stuck on uploading the pictures. and RokSprocket does not work if I choose the slideshow option.
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    Re: RokSprocket stopped working

    Posted 12 years 7 months ago
    • I strongly believe that you have file and folder permission issues on your site. Can you check if your php scripts are executed as apache user or you have FastCGI, Suphp, Suhosin enabled?
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    Re: RokSprocket stopped working

    Posted 12 years 6 months ago
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    Re: RokSprocket stopped working

    Posted 12 years 6 months ago
    • You have very old version of php on your site. Please try to upgrade it
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    Re: RokSprocket stopped working

    Posted 12 years 6 months ago
    • I have asked the hosting company to update the PHP, they unfortunately say it is not possible. I do not mind so much about the slide show not working, it is a bummer but not a huge loss, I would however be really grateful if you could help me get the Gallery to work.

      do you think it is the outdated PHP that is causing the problem?

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