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Unkonwn problem

    • Mitra's Avatar
    • Mitra
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    Unkonwn problem

    Posted 12 years 6 months ago
    • Hi,

      Can anyone check my website and tell me what is the problem!!!! I only have the list of my menu in index.php page and i can not go to any other pages.....
      It was working fine but suddenly this happen....
      www.sacookar.com

      I use rt_panacea_j15 Templat.

      I'll appreciate any help or suggestion

      Thank you
    • Who?'s Avatar
    • Who?
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • Brief inspection with Chrome developer tools showed that you have Error 500 on the server.

      Check your server log to see what exactly is a problem and contact your hosting support regarding this. That is not an issue with our template at all 8)
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  • Re: Unkonwn problem

    Posted 12 years 6 months ago
    • Mitra's Avatar
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • I check my server log, there is no error.
      If I have been hacked what I have to do?
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • Check your server access log to see who accessed your web site and when. Also, restore your web site from a backup. You did a full backup of your site lately, right? 8)
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • I restore my back up but it is same as this one :(
      Because I define automatically scheduled backups every week, and after download the new one then previous one remove. This not my personal website and I didn't check it every day :(
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • Well, unfortunately, I have to say that you are out of luck then. That is the reason why wise people invented backup rotations and creating of backup sets on daily, weekly, monthly and yearly basis :oops:

      Try to see with your hosting if they can restore the whole user account from their own backup. If that fails also, you will have to do this web site from the beginning, I am afraid 8) Good luck with that!
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • Thank you
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    Re: Unkonwn problem

    Posted 12 years 6 months ago
    • You're welcome! :D

      If this resolves your problem, please EDIT your FIRST POST in this thread by adding [SOLVED] at the start of the title and then select the GREEN TICK icon.

      This lets the moderators know that it can be moved to the solved section.
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