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500 no HTTP response

    • steinm10's Avatar
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    500 no HTTP response

    Posted 12 years 4 months ago
    • I'm able to login to my admin, but when I click on the template to edit it (Metropolis), I get a '500: no HTTP response'. I checked my log files and this is what it is telling me:

      joomlafailure Username and password do not match or you do not have an account yet.

      I've never had this issue before. I'm baffled because I'm able to login and manage everything else in the site.
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • Try to create new super admin on your site and see if you will get the same issue with that other user
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • Same error message Igor. I created a new super user and tried clicking on the default Metropolis template.
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • Please PM me login details so I can take a look
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • Can you try to disable any kind of security extension you have enabled on your site (RSFirewall etc)?
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • RSFirewall was disabled, no luck.
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • You have multiple security extensions and plugins as far as I could see. Disable them all. Also, I would try, just to rule out the server configuration, to install RT launcher of the same template in a subfolder of your domain to see if that will work. If it works, then you have a problem with some of additional extensions you installed on the site. If it won't work on second installation, then the problem is clearly with server configuration
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • Alright. Installed in another directory (just the RT Launcher) and I'm getting the same thing. I'm on PHP v5.3.18, does that have anything to do with it? What else could be causing this in my server configuration?
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • I'm also getting this in the /logs/rokcommon.php

      2012-12-29T02:43:56+00:00 NOTICE rokcommon Directory /home/xx-user-xx/public_html/components/com_rokgallery/lib does not exist. Unable to add to Class Loader
      2012-12-29T02:43:56+00:00 NOTICE rokcommon Unable to find registered container config file rokgallery at /home/xx-user-xx/public_html/components/com_rokgallery/container.xml

      I don't even have rokgallery installed and my subscription to RT is up.
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    Re: 500 no HTTP response

    Posted 12 years 4 months ago
    • if you are using akeeba products - try upgrading.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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