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Cannot see the site on smartphone

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  • Cannot see the site on smartphone

    Posted 12 years 3 months ago
    • Hi all,

      I have an issue with this deleted.

      I can see the site using my computer but when I try to do the same with my smartphone I have a blank page with the error message : "Web page not available".

      In my template, on 'mobile' tab, I have assigned the position content-bottom-a which it use by of my modules.

      Thanks in advance for your help,

      MoonDragon
    • Last Edit: 12 years 1 month ago by MoonDragon.
    #925343

  • Re: Cannot see the site on smartphone

    Posted 12 years 2 months ago
    • Hello,

      Can someone help with this issue? It seems that it is not possible for an unknown reason to publish mobile on the mobile positions.

      Below is exactly the issue :

      A soon as I try to assign a module to this page the website on mobile become unavailable.

      The exact message received is:
      Web page not available

      The Web page at mysite.com/ might be temporarily down or it may have moved permanently to a new web address.
      But, as soon as I unpublished the module the webpage re-become available but the problem is that I use only modules on my home page also presently the mobile version of the website is just a blank page (with the mainmenu module).
    #933961

  • Re: Cannot see the site on smartphone

    Posted 12 years 2 months ago
    • Hello, a month now that I have posted this thread : that was the same speed when I had several bugs while my bug was not expired yet.

      At least, the support team could explain if their gantry template support mobile device or not.
    #938015
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    Re: Cannot see the site on smartphone

    Posted 12 years 2 months ago
    • Our templates work on mobiles for sure just check our demos.
      But I have no clue why your site does not work.
      Maybe a modification or a 3rd party extension.
    #938027

  • Re: Cannot see the site on smartphone

    Posted 12 years 2 months ago
    • Thanks,

      I will check it again by comparing my version with a rocketlauncher version.

      MoonDragon
    #938346

  • Re: Cannot see the site on smartphone

    Posted 12 years 1 month ago
    • Hi,

      I have install the original template used using rocketlaucher and have compared this last with the live site : maybe an incompatibility with a third party extension.

      Also, do you have a list of third that are incompatible with rocketheme?

      In fact in the rocketlauncher version you only use rocketheme extension (and html module) : also one cannot say that the issues come from third parties extension but maybe it is rocketheme mobile version (especially gantry...) which has incompatibility with other joomla extensions.
    #947508

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