Menu Item Aliases not working on mobile browser
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- Ashley Cole
- Newbie
- Posts: 12
- Thanks: 0
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All menu item and item aliases work fine on workstation or laptop browsers but the item aliases fail when they are selected while using a mobile device. When I say "fail" I mean they produce a "404 - Component not found" error.
My website is www.samc.org . If you mouse over the Our Services tab the resulting drop-down menu has 14 items the first 10 of which are item aliases and will produce the error message if selected from a mobile device. All other menu items which link directly to articles are functioning correctly.
I've seen posts with similar issues but have yet to see a solution that works. I can tell you that I'm using Roknavmenu 2.0.3 and my template is Fresco v1.1.
Any help with this would be much appreciated. Thanks.
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- Ben Simon
- Elite Rocketeer
- Posts: 4301
- Thanks: 8
- Full-time web developer
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Hi Ashley,
I don't have a mobile device to test the menu link at the moment but have you tried using Use URL rewriting?
Global Configuration > Site > SEO Settings > Use URL rewriting - B
e courteous to staff and members that volunteer their time helping you
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S earch the forum for a solution first
I nclude a link to the problem
M ark your resolved issues as [SOLVED]
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- Ashley Cole
- Newbie
- Posts: 12
- Thanks: 0
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Thanks Ben, I had tried that already but no luck. I have found a work around however, I set the "iPhone Custom Theme" and "Android Custom Theme" settings (in the templates Mobile tab) to "off". This forces mobile devices to display the full site instead of the mobile site.
Thanks for responding though.
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- Ben Simon
- Elite Rocketeer
- Posts: 4301
- Thanks: 8
- Full-time web developer
- Glad to hear you found something that helped.
- B
e courteous to staff and members that volunteer their time helping you
E ssential Tool - FireBug
N ever assume I know what version you're talking about
S earch the forum for a solution first
I nclude a link to the problem
M ark your resolved issues as [SOLVED]
O nly PM moderators if they request it first
N o...
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