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RokStories and RokTabs are frozen

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  • RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • Hi;

      I moved to a new host a few days ago, everything was Ok except RokStories and RokTabs. They are both frozen and I think it's javascript conflict.

      this is my site;
      www.arabshelp.com/home/

      this is my joomla cofigs & server configs:


      General Info
      Joomla! Version: Joomla! 1.5.22 Stable [ senu takaa ama woi ] 04-November-2010 18:00 GMT
      configuration.php: Not Writable (Mode: 444 ) | RG_EMULATION: N/A
      Architecture/Platform: Linux 2.6.18-194.32.1.el5 ( x86_64) | Web Server: Secured By Rio4H.com.eg ( www.arabshelp.com ) | PHP Version: 5.2.17
      PHP Requirements: register_globals: Disabled | magic_quotes_gpc: Enabled | safe_mode: Disabled | MySQL Support: Yes | XML Support: Yes | zlib Support: Yes
      mbstring Support (1.5): Yes | iconv Support (1.5): Yes | save.session_path: Writable | Max.Execution Time: 90 seconds | File Uploads: Enabled
      MySQL Version: 5.0.92-community ( Localhost via UNIX socket )

      More Info:
      SEF: Enabled (with ReWrite) | FTP Layer: Disabled | htaccess: Implemented
      PHP/suExec: User and Web Server accounts are not the same. (PHP/suExec probably not installed)
      PHP Environment: API: cgi | MySQLi: No | Max. Memory: 128M | Max. Upload Size: 10M | Max. Post Size: 8M | Max. Input Time: 240 | Zend Version: 2.2.0
      Disabled Functions: dl, exec, shell_exec, system, passthru, popen, pclose, proc_open, proc_nice, proc_terminate, proc_get_status, proc_close, pfsockopen, leak,apache_child_terminate, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, escapeshellcmd, escapeshellarg, tempnam, tmpfile , posix_getpwuid
      MySQL Client: 5.0.92 ( latin1 )


      please help
    #676870
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
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    Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • Hi there,

      You will need to ensure that you are using the latest versions of the extensions as some of the earlier versions will not work on newer PHP systems.

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #676933

  • Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • David Goode wrote:
      Hi there,

      You will need to ensure that you are using the latest versions of the extensions as some of the earlier versions will not work on newer PHP systems.

      Hope this helps 8)

      I have RokStories 1.9, isn't it the latest version?

      It was working so good before the migration to the new server
    #676936
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
    • Posts: 17058
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    Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • Hi there,

      Latest version is RokStories 2.2

      Regards

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #676939

  • Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • using RokStories 2.2 didn't solve the problem :cry:

      when I use web developers toolbar, it reffers to a javascript error"
      RokStories is not defined
      RokTabs Option is not defined

      what does this mean?
    #676950
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
    • Posts: 17058
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    Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • Hi there,

      Can you try setting the system plugin mtupgrade to enabled and see if that makes a difference.

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #676955

  • Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • David Goode wrote:
      Hi there,

      Can you try setting the system plugin mtupgrade to enabled and see if that makes a difference.


      I turned it on, but nothing changed
    #676956

  • Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • Hi David;

      Disabling mtupgrade didn't help, do you think that these disabed functions can be the reason:
      Disabled Functions: dl, exec, shell_exec, system, passthru, popen, pclose, proc_open, proc_nice, proc_terminate, proc_get_status, proc_close, pfsockopen, leak,apache_child_terminate, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, escapeshellcmd, escapeshellarg, tempnam, tmpfile , posix_getpwuid

      I'm really lost :cry:
    #677144

  • Re: RokStories and RokTabs are frozen

    Posted 13 years 11 months ago
    • the problem is solved now..

      I don't know what was the error exactly, it seems to be related to some configuration of the server that conflict with the module

      Thanks David for your help
      Best Regards
    #677188

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