Can't access demo.rockettheme.com
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- RockDigital Consulting
- Newbie
- Posts: 5
- Thanks: 0
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I'm trying to access demo.rockettheme.com, but whenever I try to go to the site I get no response.
I've ruled out a lot of other options, and I'm left with thinking that perhaps my IP address has been blacklisted on your servers possibly?
I have the following tracert and it shows that I get to "theplanet.com" before I get timed out.
Tracing route to demo.rockettheme.com [74.54.255.231]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms e7.ff.364a.static.theplanet.com [74.54.255.231]
2 24 ms 17 ms 15 ms c-76-97-180-1.hsd1.ga.comcast.net [76.97.180.1]
3 50 ms 18 ms 33 ms xe-11-1-0-0-sur02.n2alpharetta.ga.atlanta.comcas
t.net [68.85.172.173]
4 11 ms 9 ms 9 ms xe-0-0-0-0-sur01.n2alpharetta.ga.atlanta.comcast
.net [68.85.108.237]
5 16 ms 22 ms 22 ms xe-11-3-0-0-sur01.n1alpharetta.ga.atlanta.comcas
t.net [68.85.108.233]
6 11 ms 11 ms 24 ms xe-6-1-3-0-ar01.b0atlanta.ga.atlanta.comcast.net
[68.85.108.229]
7 25 ms 23 ms 19 ms pos-3-5-0-0-cr01.atlanta.ga.ibone.comcast.net [6
8.86.93.201]
8 34 ms 44 ms 38 ms pos-1-13-0-0-cr01.dallas.tx.ibone.comcast.net [6
8.86.85.253]
9 34 ms 44 ms 46 ms pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.86.154]
10 38 ms 35 ms 35 ms theplanet-cr01.dallas.tx.ibone.comcast.net [75.1
49.228.2]
11 45 ms 45 ms 47 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]
12 * * * Request timed out.
13 41 ms 50 ms 35 ms te1-2.car09.dllstx6.theplanet.com [70.87.254.206
]
14 * * * Request timed out.
Trace complete.
If you could assist me with figuring out why I can't access the demo site I would be very grateful.
Regards,
Joseph Bulger
RockDigital Consulting - Regards,
Joseph
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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Contact support directly:
www.rockettheme.com/contact-us - Thanks,
jim
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- RockDigital Consulting
- Newbie
- Posts: 5
- Thanks: 0
- Thanks I couldn't find the contact us page
- Regards,
Joseph
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