Error After Installation Move
-
-
- John G. Walter
- Sr. Rocketeer
- Posts: 154
- Thanks: 0
-
Moving a running installation to a different server. It seems to work fine, but when I attempt to create a new menu item, I get the following error:
?php // prints e.g. ’Current PHP version: 4.1.1′ echo ‘Current PHP version: ’ . phpversion(); // prints e.g. ’2.0′ or nothing if the extension isn’t enabled echo phpversion(‘tidy’); ?>
This was a straight copy and move. I also tried it using an Akeeba restore method. Got a similar problem. Site worked fine, but on a new manu addition, I got an "Internal Server Error'.
Template is Zephyr, and original installation was via RocketLauncher 1.5.22
-
-
-
- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
-
It looks like you're running a very out-dated php version on your new server.
Check with your host and see what php version they are running. If it's older than a version 5, it's too old to run Zephyr.
-
-
-
- John G. Walter
- Sr. Rocketeer
- Posts: 154
- Thanks: 0
-
Ben Lee wrote:
It looks like you're running a very out-dated php version on your new server.
Check with your host and see what php version they are running. If it's older than a version 5, it's too old to run Zephyr.
It is running PHP Version 5.2.14 The server that I moved it from was running PHP Version 5.2.12
-
-
-
- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
-
I may have read the error message too quick.
Are you using a temporary url at the new location for the site?
Sometimes a "~" in the url can mess up operations.
Also, on occasion, hidden files on a server don't get copied over, .htaccess is one of these that usually gets caught. You may want to check that all files are present, but Akeeba should have avoided this issue.
Akeeba version 3.1.4 had some zip pack corruption issues and it also didn't show that an update was available. So make sure that you are using the Akeeba 3.1.5 version and you may need to download that directly from Akeeba and Install it over what you have.
-
-
-
- John G. Walter
- Sr. Rocketeer
- Posts: 154
- Thanks: 0
-
Ben Lee wrote:
I may have read the error message too quick.
Are you using a temporary url at the new location for the site?
Sometimes a "~" in the url can mess up operations.
Also, on occasion, hidden files on a server don't get copied over, .htaccess is one of these that usually gets caught. You may want to check that all files are present, but Akeeba should have avoided this issue.
Akeeba version 3.1.4 had some zip pack corruption issues and it also didn't show that an update was available. So make sure that you are using the Akeeba 3.1.5 version and you may need to download that directly from Akeeba and Install it over what you have.
Akeeba is 3.1.5
I am currently testing a RocketLauncher install of the Zephyr template, with my modification imported via a Springloops deploy. I have also replaced the db with a new one with imported data from my other site.
All seems to be working OK, so far, and I have been able to create new menu items.
Now, I am going to install Akeeba, test, and then install K2, test, and see if either of those components are causing problems on this server.
I looked at the .htaccess, which did not get copied in the manual install, but did in the akeeba install. It was not the problem.
Not sure what else to do.
-
-
-
- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
-
Starting with a RocketLauncher install and then changing out the database is not a great way to go as you might be wiping out any feature installation info in the database. This can cause a disconnect with the files that are present.
When you move the files over, some may be corrupted or there may be file permissions issues too.
If you'd like, you can PM me login information to your cpanel and ftp information and I'll try an install. If you can load the site files for the one you are trying to move, and then the database for that site, I'll take a look at the set up and see what's going on.
-
-
-
- John G. Walter
- Sr. Rocketeer
- Posts: 154
- Thanks: 0
-
Ben Lee wrote:
Starting with a RocketLauncher install and then changing out the database is not a great way to go as you might be wiping out any feature installation info in the database. This can cause a disconnect with the files that are present.
When you move the files over, some may be corrupted or there may be file permissions issues too.
If you'd like, you can PM me login information to your cpanel and ftp information and I'll try an install. If you can load the site files for the one you are trying to move, and then the database for that site, I'll take a look at the set up and see what's going on.
I agree, Ben, but with this installation having so few post-build additions, it wasn't really an issue, and was the quickest solution. For example, there was a disconnect because an editor that was added was listed as the default in global. This caused a white page when choosing add a new article, but as soon as the editor was added, it began working properly.
All seems to be working OK on this installation, but that doesn't answer the problem experienced when moving from one server to another. Obviously, a well-developed site could not easily be moved with the method that I finally employed.
I was working with three different servers, all running nearly the same version of PHP5. One was a typical shared server with a large host. (where the RL install was just done), another was on an enterprise virtual dedicated server, sharing space with a much larger installation, and the third on a micro instance on Amazon EC2.
The problems appear to come down to PHP configuration. On the large host, things seem to be set to accommodate most users, and everything seems to work, and access to a php.ini file can make minor modifications. On the enterprise server, there appears to be a conflict with a PHP setting that causes K2 to not function properly. I do not have access to the PHP.ini file. The EC2 was just an experiment, and there was never enough effort given to properly set up the server. Neither the manual move, or an Akeeba move worked.
I suspect some of this might be a Gantry issue, as there have been references to Gantry files in some error messages. I have successfully moved pre-gantry templates using both of these methods in the past. However, the more sophisticated gantry templates, and perhaps the addition of components such as Akeeba and K2 seem to cause problems.
-
Time to create page: 0.070 seconds