Can't reinstall RokSprocket
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- cchang
- Jr. Rocketeer
- Posts: 44
- Thanks: 0
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I was forced to uninstall RokSprocket in the process of cloning a website over to a new server (AWS). But now when I try to re-install it, I continue getting installation errors. I was able to bypass a handful of errors by changing the the referenced directories' permissions to 777, but I'm now getting the following error that I can't figure out:
Copy failed
Copy failed
JInstaller: :Install: Failed to copy folder /tmp/install_51efd96817941/lib_rokcommon/./config to /opt/bitnami/apps/joomla/htdocs/libraries/rokcommon/config
Any advice?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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You still have permission issues.
For permission issues check...
i) site > system information > directory permissions - are all GREEN (except config.php which should be red)
ii) check folders are 755, files 644 and that owner/group are correct using ftp client
iii) specifically check cache folder and css-compiled folder
iv) check that your are NOT using apachehandler for you hosting and that instead you are using fastCGI/cgi. If you are you need to correct this in cPanel or Plesk or ask your host to change this. Then you'll have to start again afresh.
v) Use the Joomla Forum Post Assistant to do detailed checks http://forum.joomla.org/viewtopic.php?f=621&t=582860
it will be owner/group that is the issue.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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