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SOLVED Roksprocket.providers.path must be definded

    • Ferran's Avatar
    • Ferran
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    SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Hi,

      Tried to find information about this error, but no luck.

      Seems that suddenly with no relevant (as far as I know) change in server or admin site, I can get no access to administrator nor to the site. It redirects to the 404 error page displaying the following error

      Notice: Trying to get property of non-object in /var/www/vhost/medisans.com/home/html/medisans/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 61
      0
      THE PARAMETER "ROKSPROCKET.PROVIDERS.PATH" MUST BE DEFINED.

      I would appreciate any help before reinstalling the whole site and loosing part of the information.

      Site is under test area so is not accesible, unless you ask for it

      Thank you in advance

      Joomla 3
      PHP 5.4
      Hadron template
      All modules updated
    • Last Edit: 10 years 2 months ago by Ferran.
    • cdavis411's Avatar
    • cdavis411
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Is this site online? If so, please provide the URL to the issue.
      :)
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    • MrT's Avatar
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
    • The following users have thanked you: Ferran

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Ferran's Avatar
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Thanks for your answer

      site is redirected so you will have to edit your hosts file to include the ip: 217.76.132.139

      Currently updating PHP 5.4 to 5.5 at the server
    • Last Edit: 10 years 2 months ago by Ferran.
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • ok but I still need a url to put in the hosts table.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Ferran's Avatar
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Sorry medisans.com/medisans
    • Last Edit: 10 years 2 months ago by Ferran.
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Ferran's Avatar
    • Ferran
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • I could restore, but I will loose some information that I didn't want.

      On the other hand, as far as I cannot get into the subscription area anymore where your link takes, could you please extract how to disable extensions and which ones?
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • Well you can't get in there because I've just noticed that you do not appear to have a current subscription to RT?

      disable rokcommon and roksprocket - https://support.appzone.com/kb/a34/how-to-disable-a-joomla-extension-in-phpmyadmin.aspx

      Regards, Mark.
    • The following users have thanked you: Ferran

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    • Ferran's Avatar
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    Re: SOLVED Roksprocket.providers.path must be definded

    Posted 10 years 2 months ago
    • I will try that and let you know

      Thank you very much, even though my subscription was expired.

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