Error Message in Afterburner Template
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- Sam Nunes
- Newbie
- Posts: 4
- Thanks: 0
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I've cruised the forums and didn't find where I should post this one:
Getting an error message on the default Contact Us Form in Afterburner Template when trying to send:
Access is disabled in the server configuration in /home/usfarmla/public_html/plugins/system/cedit_blockdisposable.php on line 232.
The form works, however, this message comes up before it sends the email. Here is my hosting companies response:
When I send test message, here's what happens in our server logs:
2009-11-18 13:39:43 [7336] H=( www.usafarmlabor.com ) [67.15.172.13]:53038 I=[67.15.172.13]:25 F=<This email address is being protected from spambots. You need JavaScript enabled to view it.> rejected RCPT <This email address is being protected from spambots. You need JavaScript enabled to view it.>: SITEGROUND: AUTHENTICATED Sorry 67.15.172.13. The "MAIL FROM" email address This email address is being protected from spambots. You need JavaScript enabled to view it. / siteground.com you are using is not hosted on this server. You authenticated as This email address is being protected from spambots. You need JavaScript enabled to view it. but tried to use This email address is being protected from spambots. You need JavaScript enabled to view it. / siteground.com as mail from address. Sending mails from addresses not hosted on our server is not allowed. Please check the "MAIL FROM" settings of your mail client and make sure you set the "MAIL FROM" address to an email account which is hosted on the server.
2009-11-18 13:39:43 [7336] H=( www.usafarmlabor.com ) [67.15.172.13]:53038 I=[67.15.172.13]:25 incomplete transaction (RSET) from <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Your contact us form tries to use the sender's e-mail address into the e-mail "From" field of the message. This is not correct and our server does not allow the message to be sent out.
I have tried to update the settings in order for the issue to be resolved correctly, but it seems that the component has these settings build into its code. You should either try using different component for the form or try contacting the current component development team. They are more familiar with its code and will be able to assist you correctly in updating the settings properly.
Would you have any simple, straightforward ideas to help?
Regards,
Sam Nunes
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