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RokNavMenu Drop Down Menus NOT Displaying?

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    • APRD
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • I believe I've identified the problem/conflict...but not the solution. The menu issue on both our naturallyfun.org website and Petros's site only appears on pages that load a RokSprocket module. If you navigate to any of our pages that do not have roksprocket the menu works perfectly (see: naturallyfun.org/parks/maintenance/ ). Also I disabled roksprocket on some pages where the menu was broken and then the menu started working again.

      Unfortunately roksprocket is an integral part of our website and both roksprocket and roknavmenu have been workign fine together for the last 9 months. Any suggestions?

      The pages with working menus and the pages with non-working menus both load the same jquery files, so I do not believe that that is the problem. Like I said, removing roksprocket "fixes" it, but we lose a lot of the functionality that we need on the site. We are running the latest version of both roksprocket and roknavmenu.

      Thanks for looking into this.
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    • APRD
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • Hello, I have posted a reply to this a few days ago and have not recieved a reply yet. Can you please let me know your thoughts on my last response. Thank you.
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • I don't have anything else to say, but to repeat what I already said. You have issue between jQuery and you need to solve this
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • I don't have anything else to say, but to repeat what I already said. You have issue between jQuery and you need to solve this

      Igor, when you responded to this did you not find it concerning that two unrelated websites are experiencing the exact same issue?

      Our website: www.naturallyfun.org

      Unrelated website: http://www.excellentyachting.com/en/

      The likelyhood that both websites have the exact same configuration with 3rd party plugins and etc is not that likely. The only thing that both websites share is we both have RokNavMenu and RockSprocket running on our home pages - and with our home pages, we're both experiencing the exact same issue whereas it doesn't appear on all other subpages.

      Strange enough, it only occurs on Google Chrome (We're using Windows XP, not sure what the other webmaster is using). We have tested it with other web browsers on the same OS and it works fine.

      We have tried troubleshooting the JQuery thing as you suggested a few times and it still doesn't solve our issue.

      It would be to your benefit to look into this because if this is affecting more than just our website (as is the case) this could potentially raise some problems with your product among your customers.

      Igor, if you're unable to suggest anything else, please pass this along to someone who may be able to help us. We need this issue resolved.

      Thank you.
    • Last Edit: 10 years 10 months ago by APRD.
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • No problem at all. I asked other mods to take a look
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 10 months ago
    • Thanks, Igor.
  • Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 9 months ago
    • Hello APRD! Would you please consider helping me? The way you framed your main menu items at is exactly what my client is asking me to do. Unfortunately, I'm not having any luck re-creating what you've done.

      Care to share your secret? I'm not in Arlington, but I'm right next door in Fort Worth. Please help a neighbor out. =)
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    Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 9 months ago
    • I think this is what you are referring to:
      #rt-top-surround .rt-block {
      background-color: transparent;
      -webkit-box-shadow: none;
      -moz-box-shadow: none;
      box-shadow: none;
      border: none;
      }

      also we used the following for the list items within the menu:
      li.item501 {
      background: #2077a6;
      height: 50px;
      width: auto;
      padding: 2px 2px 3px 3px;
      margin: 4px;
      }

      Hope that helps and I understood what you were referring to. You can always use firebug and inspect our css.
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  • Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 9 months ago
    • Thank you VERY much! I was digging through your CSS with Chrome Dev Tools, you just made it even easier for me. Thanks again!
  • Re: RokNavMenu Drop Down Menus NOT Displaying?

    Posted 10 years 9 months ago
    • I guess I've got a lot more to learn about CSS, I cannot figure out where to use the code you provided above APRD. It's not in custom.css or menu.css. Any chance you can nudge me in the right direction? It would be greatly appreciated... =)

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