I've deleted all the broken images and also some other images to have less images in the rokgallery.
But it still doesn't work.
I select my gallery "Mai 2019" in my module rokgallery " mai 2019" but when I click on the "save" button, the loading icon keeps on running (never ends).
I've deleted all the broken images and also some other images to have less images in the rokgallery.
But it still doesn't work.
I select my gallery "Mai 2019" in my module rokgallery " mai 2019" but when I click on the "save" button, the loading icon keeps on running (never ends).
There is something wrong with some images in your galleries... I am not quite sure what it is though...
You can select any galleries in the list up to "Juin 2018" (not including) after that they fail to select. So I looked at that galleries in rokgallery component to try the images.... Then I found that there are two images in that Gallery that will not open... So I suspect that they in some way corrupted and this is the cause of the issue that you see. I've indicated the two image that have the issue... try it for yourself... I then suggest that you remove these images and see if that helps... You will also need to check other galleries and see if they have any other corrupt images too.
Regards, Mark.
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I don't understand what you meant because on my interface I can edit and open this two images. And this images are visible on the the slideshow "Anné 2018" on the public site on line.
Those two images I indicated will not open at all when I try your site. I am just trying to narrow down where the problem resides, all the other galleries before that gallery can be selected in the dropdown, and none from that point onwards - so that's why I looked at the images in that gallery. Then I found that they wouldn't open for me.
The other thing I know rokgallery does not like is special characters in any field i.e like accute e in french language etc "é" So you could try removing those.
Regards, Mark.
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Some part of your rokgallery content is corrupt - some image, in some gallery.
If you go to the rokgallery component view and then look in the browser console (you can ignore the "joomla is undefine message") - now if you use shift and click on "load all" you will see another error appears and this is the one that is breaking rokgallery.
So next you need to use the filter and go through each gallery one at a time and use the same technique ("load all" button on each) to find which one is causing the error. I tried several galleries and they were all ok, so to go through each gallery is going to take you some time.
Once you fine the problem gallery you are going to need to either locate the image causing the issue and delete that, or delete the whole gallery. Given that rokgallery is getting an error because of the erroneous image even this is going to be difficult as you will have to use phpmyadmin to remove the entries from the rokgallery database. If this seems too daunting then I'm afraid that the only other option you have is to uninstall rokgallery completely, clear up all the file and folders it used, then reinstall rokgallery and start-over uploading all your images again and putting them in galleries. Take heed of what I said earlier - rokgallery does not like special characters - so do not use them in anything.
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Well it is progress (although I accept it might not feel like it). But still the issue does occur and you have not taken the remedial action I recommended with the gallery names. Many of you gallery names contain special characters and I do believe that these cause issues with rokgallery. If you look at the screenshot below you are still getting the same errors you always have, and you can see that sometimes the special characters you are using are not rendered correctly. I think it's worth a try removing the special characters as I suggested previously.
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