SOLVED Roksprocket not shows images
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- David
- Rocketeer
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Hi,
I use roksprocket for my home page with a features and and mosaics widget.
Until now it works perfectly. But since some days, links to the images are brocken. The source adress is like :
www.mysite.com/wp-content/home/myaccount.../12345678_123456.jpg
I update and reinstall an old plugin and the last version, without success...
Could you help me please ?
Regards - http://www.pensonlemonde.com
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- MrT
- Preeminent Rocketeer
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There's no mystery there really - the image does not exist in the location given. So you probably moved the images. or renamed a folder.
Regards, Mark. - Last Edit: 6 years 5 months ago by MrT.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- David
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Sorry, I didn't see the forum truncate the url.
The url link is written twice like this :
http://www.mysite.com/wp-content/home/myaccount/public_html/mysite.com/wp-content/uploads/2018/06/12345678_123456.jpg
Regards - http://www.pensonlemonde.com
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- MrT
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But the url does not exist on your site? it gives a 404 not found because it is not found on your server.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- David
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Hi,
Of course, it gives an error 404 because the url does not exist.
Because the adress is wrong : RS includes two adresses in one : ( better with colors )
"http:// www.mysite.com/wp-content/home/myaccount/public_html/ mysite.com/wp-content/uploads/2018/06/12345678_123456.jpg"
and I don't understand why there is two url in one in the RS links...
Regards - http://www.pensonlemonde.com
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- MrT
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Please would you post your URL, admin id and pswd in the secure tab of your post and I'll have a look for you.
It will be the way your have specified the urls in the roksprocket itself or your htacess file.
Also, Please post your FTP logon, password and FTP URL in the secure area of your post.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- David
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Please, see secure informations.
Thank you - http://www.pensonlemonde.com
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- MrT
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I've asked one of my colleagues to take a look.
However I do notice that your subscription has expired... support does require that you have a current subscription.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- David
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Sorry, I use my personal account.
I'm working for the a school who has a lifetime licence for Osmosis theme.
I'll try to use this account...
Regards, - http://www.pensonlemonde.com
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- MrT
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- Posts: 101084
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Please could you just post a reply here with the valid subscription user.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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