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Gantry Framework offline?

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  • Gantry Framework offline?

    Posted 11 years 7 months ago
    • Hi,

      I´m in mexico. I have a problem with Gantry Framework really frustrating because it is an online portal. I could access it through a tunnel un UK though, but I really don´t know if it is really online or has it been hacked?

      It seems neither my server(in USA) nor my computer (in Mexico) are able to access anything regarding gantry-framework.org

      The result is when I try to access my template the following error comes up:

      An error has occurred.
      0 Could not connect to resource: www.gantry-framework.org/updates/joomla16/gantry.xml

      I cannot access my template to modify it or clear its cache. Also my control panel is saying "Joomla Updates: Unknown" and "extension updates: unknown" I click and the same error comes up.

      I´m wondering, I really don´t know but why in the world my Gantry template manager be depending on an external server functioning (in this case gantry).

      Is anyone having trouble with this?
    #1021364

  • Re: Gantry Framework offline?

    Posted 11 years 7 months ago
    • Ok. It seems gantry site went online again just some minutes ago, I did a ping from my server it seems it has located it again.

      But the problem persists at the Backend of Joomla, It seems it is related with Gantry dependent components like the Template Manager and the Update Manager.

      Somebody, any luck looking at this post.
    #1021377

  • Re: Gantry Framework offline?

    Posted 11 years 7 months ago
    • Hello,

      Just a word of advice before we begin, if you bump your own post by replying to the original question it removes the thread from our unanswered questions list that our moderators use to find new questions. Doing this can delay the response time indefinitely. If you need to add information to the original post before we answer, edit your original post.

      With that being said, are you able to manually update the Framework or Joomla! for that matter?
    • Kind regards,
      Reggie

      Learn to code for free.
      www.freecodecamp.org
    #1021379

  • Re: SOLVED Gantry Framework offline?

    Posted 11 years 5 days ago
    • Ok. Thanks I´ll have that in mind. Sorry the for late response I didn´t know you had answered.

      Thanks I don´t really know what the problem was. Apparently every gantry template is connected to your server and my server was not able to connect to yours or so it said in the error and it gave me that error for full 48 hours. Everything is running now without doing anything.

      Thanks!
    #1094425
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
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    Re: SOLVED Gantry Framework offline?

    Posted 11 years 5 days ago
    • hi there,

      the gantry template always checks for available gantry updates, therefore it's connecting to our server.
      if you're running into this issue again, you can temporarily work around the issue as explained here:
      www.rockettheme.com/forum/joomla-templat...limitstart=0#1092476

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #1094503

  • Re: SOLVED Gantry Framework offline?

    Posted 11 years 4 days ago
    • Thanks for your answer! I will if I have the problem again.
    #1094893

  • Re: SOLVED Gantry Framework offline?

    Posted 11 years 4 days ago
    #1094957

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