SOLVED update of gantry and Rokgallery breaks joomla
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- MrT
- Preeminent Rocketeer
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- Web Designer/Developer
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No. The install I tried of Gantry 5 failed so right now Gantry 5 is not properly installed. Once the hoster has correcteded the permissions we can again try to install Gantry 5 and it should then install ok and reinstate normal working of the site. Then you can carry on and do the other updates too once that has worked.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
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- Thanks: 13484
- Web Designer/Developer
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There is still something wrong with your owner/group or permissions on files and folder as the installation will still not work (see screenshots). I also enabled your FTP account on Joomla global configuration (it was set-up wrongly) to try it with that and it does the same thing.
You are using apache2handler and that nearly always gives rise to these type of permission issues. That's why it's best to use cgi/fastCGI instead (although once permission are wrong even if you change this it won't help until the permissions are corrected).
Normally what happens with apache2handler is that the files/folders are given an owner/group of "Apache" this then means that Joomla cannot access these folders (directly or via FTP). So, in short, you still have permissions issues that your host needs to resolve.
The good news is that I did manage to enable all the Gantry 5 plugins manually and your front-end is now working - but the backend indicates that you now have a hybrid Gantry 5 installation (some 5.2.10 and some 5.2.15) which obviously needs to be sorted out.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Once you have permissions sorted you will be able to install Gantry 5 again and it should then work this will resolve the Hybrid state too. So, you host has to resolve the permsions/ownership issues before we can go any further.
You can even get them to install Gantry 5 on your site so they can check if they have resolved the issues. Just download it from the Gantry site and install in extensions manager. http://gantry.org/downloads . If the installation fails at all then you still have permission issues. To restore normal working of frontend after installation failure go to extensions manager > manage and filter on "Gantry 5" and then enabled all the Gantry 5 extension (some will be red, disabled)
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Yaaay
- I've done it for you and it all works now
So, the only thing left to do now is to update to Joomla 3.5.1 (componets > joomla update) and possibly to update your rsforms extension too (backup before you update Joomla). I update Gantry, rokgallery and roksprocket and they're all good now.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- fox21
- Sr. Rocketeer
- Posts: 177
- Thanks: 1
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What shell I say,
you are really a superhero here Mark.
A short personal question: I have some ideas about the particles I want to share with you. May be you can use this for your templates or future updates of the themes. I wrote 4 easy to use particles which I use often times on pages like this and maybe this is interesting for RT too
Where should I send these infos?
Thumb up man, now it is time for a coffee.
kind regards R.
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