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SOLVED Please Help!!! Logo problem

  • SOLVED Please Help!!! Logo problem

    Posted 8 years 10 months ago
    • Hi Guys
      First off let me say im not an expert and just finding my feet so excuse any idiot mistakes..
      So ok here goes I purchased a theme for Wordpress to work with Gantry 5, theme is called Photon. So I started to create a website on a test domain www.dayoutclub.co.uk everything went like a dream "thumbs up"
      So got the courage to start on live domain www.flashboxevents.co.uk and boom started to hit problems :( "thumbs down"
      Problem is the logo although its exactly the same image, wordpress version, infact both sites are virgin installs on same server I am getting a blue border box behind image.
      This image is hidden for guests.
      Please log in or register to see it.

      I would be very grateful if anyone has ideas or can help

      Thanks
    • Last Edit: 8 years 10 months ago by Steve Cole.
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    Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 10 months ago
    • Hi there,

      in your logo particle on test site you did not include the class g-logo. This is in place on the live site so this is creating the problem.

      Open the particle and look for the class g-logo and delete it.

      Simple as that.

      If this resolves your problem then please edit your first post in this thread by adding [SOLVED] at the start of the title and click on the icon and select the 'tick' icon. This lets the moderators know that it can be moved to the solved section.

      Thanks for your cooperation :)

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  • Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 10 months ago
    • Thank You so much David

      Sometimes take a second pair of eyes to solve a problem.

      Great Forum and excellent response :)
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    Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 10 months ago
    • Hi Steve,

      Glad to be of assistance :)

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  • Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 7 months ago
    • I have the same problem, and cannot find a fix for this.

      Am I the only other person with this LOGO Issue?

      I have deleted everything from my Logo Particle, and only selected the LINK to my LOGO. Nothing. NADA! Just some shitty link to an SVG file that I have idea about.

      Your help would also be greatly appreciated.

      Site: www.ArcadiaSmartHomes.com/

      Kind regards,

      Glen Faester
      Keizai, LLP
      This email address is being protected from spambots. You need JavaScript enabled to view it.
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    Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 7 months ago
    • Hi Glen,

      Have you added a new logo to your site?
      If yes, then how did you add logo?
      Was it by using ftp to replace existing image in the logo particle?
      Did you clear cache and recompile after making changes?

      Can you use the 'secure' option above post input to provide me with a temporary Super Admin access please and I will take a look to see what the cause may be.

      Thanks :)

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  • Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 7 months ago
    • Yes, I did use FTP to upload the logo directly to the directory, and to rename the Photo logo.png file with my file. I also tried uplaoding use the Gantry uploader and select this file. Both did not work. The logo.png file worked for the BOTTOM of the PAGE, but only the LOGO on the front TOP page did not upload and view correctly.

      I did clear the cache, but this did not help. I am not sure what you mean by "recompile", so if you could clarify, that would be great. I did not recompile, since I am unfamiliar what or where I would do this.

      I have attached the Secure Data as well.

      Your assistnace in regards to this issue is greatly appreciated.

      Kind regards,

      Glen
      gf@Canadexcom
  • Re: SOLVED Please Help!!! Logo problem

    Posted 8 years 7 months ago
    • I just realized that I am using PHOTON version 1.0.0, and understand that there is a newer version of 1.2.

      What do you suggest I do now? I don't want to lose what I've already put up and input.

      Thanks for your kind assistance!

      Regards,

      Glen

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