SOLVED Gantry 4 update site error messages (last week or two)
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- Michael Walker
- Rocketeer
- Posts: 64
- Thanks: 4
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Warning
Update: Could not open update site #95 "Gantry", URL: updates.gantry.org/4.0/joomla/pkg_gantry.xml
Update: Could not open update site #96 "Gantry", URL: updates.gantry.org/4.0/joomla/list.xml
Strange, I do show the update site active in Joomla - in fact, there are TWO of them now:
Gantry http://updates.gantry.org/4.0/joomla/list.xml Gantry 4 Site Package N/A 96 Gantry http://updates.gantry.org/4.0/joomla/pkg_gantry.xml Gantry 4 Site Package N/A 95
Conflict?? Which is correct? SHould it be showing both?
running Joomla 3.7.3 Stable on PHP 5.6.30
PS: Gantry components installed:
Status Name Location Type Version Date Author Folder Package ID ID Gantry Administrator Component 4.1.31 April 11, 2016 RocketTheme, LLC N/A 10566 Gantry 4 Site Package 4.1.33 July 7, 2017 RocketTheme, LLC N/A 10869 Gantry 4 Framework Site Library 4.1.33 July 7, 2017 RocketTheme, LLC N/A 10869 10868 Gantry 4 Templates Manager Administrator Component 4.1.33 July 7, 2017 RocketTheme, LLC N/A 10869 10413 System - Gantry 4 Site Plugin 4.1.33 July 7, 2017 RocketTheme, LLC system 10869 10028
- Last Edit: 7 years 10 months ago by Michael Walker.
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The following users have thanked you: Mmember
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Michael Walker
- Rocketeer
- Posts: 64
- Thanks: 4
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Hi Mark - I'm not at liberty to give superuser to anyone (it's an active commercial site).
If you can just tell me the CORRECT update URL (s?) for Gantry 4, I can get it sorted.
Been looking all over the support site here, but cannot locate that info... -
The following users have thanked you: Mmember
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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I've been talking to our DEVS and there is a change we're making on our servers which should correct this shortly so right now there's nothing you can do.
Regards, Mark. -
The following users have thanked you: Michael Walker
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Mmember
- Newbie
- Posts: 13
- Thanks: 0
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Wish RocketTheme Support can be more helpful, They are trying but if they could just do a lil' better.
I also have the same error on Chimera after I was prompted to update some gantry extension . And the front page animations have seized working
Warning
Update: Could not open update site #10 "Gantry", URL: updates.gantry.org/4.0/joomla/pkg_gantry.xml
Update: Could not open update site #11 "Gantry", URL: updates.gantry.org/4.0/joomla/list.xml
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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We're aware of the issue and our guys are working on it - we're doing our best.
Thank you for your patience.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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I would also add that you can download and install the latest Gantry 4.1.33 from our site and just install in extensions manager.
http://gantry.org/downloads
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Mmember - If your site had issue I would like to look for you to resolve this - Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Regards, Mark. - Last Edit: 7 years 10 months ago by MrT.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Mmember
- Newbie
- Posts: 13
- Thanks: 0
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Thankyou Mr T and Kat for your Timeliness and promptness, was thinking of just getting another template from another co, your templates are always state-of-the-art and hated to leave Rockettheme so just logged in again to see the replies. Was told its been resolved but there is still something i wanted you guys to know-.
Please The Chimera Site- some of the modules I can see for now, are still not working- for instance the- the Rocksprocket tab on the front page has dissappeared talkmore of animating. I cant even see it. The timer on the coming soon page has also dissapperared.
Wish you guys can look into this.
Thankyou guys so much! for your beautiful work!
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Mmember - Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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