0
Welcome Guest! Login
0 items Join Now

SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    • Annemarie's Avatar
    • Annemarie
    • Sr. Rocketeer
    • Posts: 141
    • Thanks: 3
    • Internet Marketing

    SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • I am trying to upgrade Gantry from 5.4.16 to 5.4.17, but every time I try to install it either through the Joomla update system, or installing the file directly, I get "Install path does not exist." Gantry is then disabled and the site shows a 500 error with "Failed to load 'rt_citadel' template: Please install Gantry 5 Framework!" If I enable all Gantry items, the site comes back online, but Gantry will not update.
      I have installed the latest version of Citadel and cleared cache. I've also "Fixed" the database.

      What could be preventing Gantry from updating?
    • Revenue Managed Right
    • Damir's Avatar
    • Damir
    • Preeminent Rocketeer
    • Posts: 22450
    • Thanks: 2679
    • Web Developer

    Re: SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • Alain's Avatar
    • Alain
    • Elite Rocketeer
    • Posts: 1347
    • Thanks: 38

    Re: SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • Annemarie's Avatar
    • Annemarie
    • Sr. Rocketeer
    • Posts: 141
    • Thanks: 3
    • Internet Marketing

    Re: SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • Please try again.
    • Revenue Managed Right
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • This must have been a temporary issue as mentioned by Matias in the other thread.
      The update should be working without any issues now. :)
    • Kat05 / QA Lead & Support / Germany
    • Annemarie's Avatar
    • Annemarie
    • Sr. Rocketeer
    • Posts: 141
    • Thanks: 3
    • Internet Marketing

    Re: SOLVED Install path does not exist upgrading Gantry 5.4.16 to 5.4.17

    Posted 7 years 8 months ago
    • Ok, I was able to update without errors now. Thank you
    • Revenue Managed Right

Time to create page: 0.070 seconds