0
Welcome Guest! Login
0 items Join Now

SOLVED RT Salient Installation Gantry Error

    • Curtis's Avatar
    • Curtis
    • Rocketeer
    • Posts: 78
    • Thanks: 1

    SOLVED RT Salient Installation Gantry Error

    Posted 6 years 4 months ago
    • Hello Everyone,

      I am installing Salient onto a site. At the moment I am currently working round an issue where the site works fine with php 5.6.38 however with php 7 I get the error
      Failed to load 'rt_salient' template: Please install Gantry 5 Framework!
      I have looked at guides to install gantry however they talk about doing it through the component section which I can't get access to because of the following error
      0 The parameter "platforminfo.class" must be defined.

      Any help would be appreciated :)
      Regards,
      Matthew
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: SOLVED RT Salient Installation Gantry Error

    Posted 6 years 4 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Regards, Mark.
    • The following users have thanked you: Curtis

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Curtis's Avatar
    • Curtis
    • Rocketeer
    • Posts: 78
    • Thanks: 1

    Re: SOLVED RT Salient Installation Gantry Error

    Posted 6 years 4 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    • Curtis's Avatar
    • Curtis
    • Rocketeer
    • Posts: 78
    • Thanks: 1

    Re: SOLVED RT Salient Installation Gantry Error

    Posted 6 years 4 months ago
    • Hello,

      I've linked you my details in the secure tab however I have fixed the issue myself, RokCommon needed reinstalling an RokSprocket needed updating. All is working fine now with PhP7

      Thanks for your service by the way you've saved me from a lot of sticky situations :)
      Regards
      Matthew

Time to create page: 0.068 seconds