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  • need mod help ASAP!

    Posted 14 years 10 months ago
    • i've paid for two subscriptions. I've asked for help multiple times and have yet to get any. My online business is at a standstill until I can fix this problem. So please, can a moderator please help me.

      My problem is with phpbb3 template refraction; style 2. The new topic button will not show up. Also, the forum icons that appear next to each forum created dont show up.

      We need this fixed asap so we can get back on track.

      Thanks...
    #518807
    • JEM's Avatar
    • JEM
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    Re: need mod help ASAP!

    Posted 14 years 10 months ago
    • Abstract Atrium,

      A link to the thread you are having a problem with would help.

      If I could have a link, I could post it on the moderators forum so the proper mods could take a look.
    • Thanks,
      jim
    #518821

  • Re: need mod help ASAP!

    Posted 14 years 10 months ago
    #518829
    • JEM's Avatar
    • JEM
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    Re: need mod help ASAP!

    Posted 14 years 10 months ago
    • Actually I meant a link to the thread(s) on this board you are having a problem with...
    • Thanks,
      jim
    #518877
    • Kat05's Avatar
    • Kat05
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    Re: need mod help ASAP!

    Posted 14 years 10 months ago
    • hi atrium,

      looks like our moderator roeland is waiting for a reply from you for 3 days now:
      www.rockettheme.com/forum/index.php?f=23..._v=viewtopic#p516300

      please read the "top tips for support" (link in my signature) to see what information you need to provide so the moderators can help you out better and faster.

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #518879
    • Joe Halleck's Avatar
    • Joe Halleck
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    Re: need mod help ASAP!

    Posted 14 years 10 months ago
    • Hi. I just ran firebug on your site and 404's are found.
      It is looking for images in:
      www.abstractatrium.com/forum/styles/refr...n_light/imageset/en/
      This one is curious...look to be having some kind of pathing issue...see the double "//":
      www.abstractatrium.com/forum//styles/refraction_light/images

      Can you elaborate on the setup you are using?
      What dir you have phpbb3 in?
      Are you using rokbridge or jfusion or some other tool?
      My sig has a link to questions we look for when troubleshooting a rokbridge enabled site.
      The more details the better...help us help you!
    • Magento - phpBB3 - Kunena - RokBridge Specialist
      No Secure Tab posts unless requested.
      Use the Thank You and Life Preserver Buttons!
      Your signature is also great place for setup details...help us help you!
    #519033

  • Re: need mod help ASAP!

    Posted 14 years 10 months ago
    • Were hosting through hostmonster.com
      Useing Joomla script bridged with Phpbb3 scripts.
      I applied Refreaction to both so they matached
      We are useing Rokbridge
      Hope this helps
    #519052

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