Support Iridium
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- Rogerio
- Newbie
- Posts: 14
- Thanks: 0
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Good morning.
Excuse my English because I'm from Brazil.
I am writing because I was already registered on the site and bought products for a few months. But I did not use the templates and not used the support at that time. Well, now I am developing my site and is in the air with several problems.
I'm using Iridium and to my surprise it does not open in Firefox and does not open in Chrome only opens in Internet Explorer with many errors and only in some machines.
I am writing because I do not know how to resolve this issue and so I post this little doubt in the forum. As I said before already paid and did not use the medium in the season, but today takes a lot of help from everyone, because I bought the product and I can not use.
My site is:
www.tapes.com.br
Can you help?
Thanks to all
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
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The support offered here is part of the subscription that you paid for. Sign up again for the club and you'll have access to all the support forums again and we can give you a hand.
The cost you paid does cover the right to use the template, but it also covers the support offered here, so the subscription needs to be current.
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- Rogerio
- Newbie
- Posts: 14
- Thanks: 0
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Good day
Thanks for the reply
I agree, but what about those who already paid and nunc aThe support? Do you think this fair?
I got my site up but I can not use because I have to pay again just to get one that could help me pass it already got the product ...
I need this help ...
Thanks
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- Rich Bean
- Elite Rocketeer
- Posts: 1194
- Thanks: 1
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Hi Rogerio,
Have you tested the Iridium Demo in different browsers? demo.rockettheme.com/nov09
I just browsed it in FireFox, Safari, Chrome and IE8 with no problems. So I don't think your issues are template related.
Though looking at your site with firebug, it's showing quite a few css and JS errors. I'd have a look at those first and see if it's not a 3rd party extension or mootools conflict causing your issues.
Cheers,
Rich - My Sites:
Perth Website Design
Scuba Marketing
I'm a Henning Stalker!
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