Why I can't access www.rockettheme.com from Home
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- johnzhel
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
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Why I can't access
www.rockettheme.com
from Home?
I could do that one week ago when I signed up a membership. Some time in between, I can not access the website any more, I mean generally, even for the home page of rockettheme.
I have tried every computer in my home, none of them can see rockettheme.com ( I could a few days ago). What I see now (after launching the site for a bit) is a blank, standard page not found error page.
At home, I have Verizon Fios.
However, I can see it at work anytime without any issue.
Where should I look for the troubles?
Thanks a lot!
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- Andy Miller
- Preeminent Rocketeer
- Posts: 9919
- Thanks: 96
- Web Kahuna
- Please contact support and provide your IP address. Your home machine might be blocked for some reason.
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- johnzhel
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
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Thank you Andy for your reply. I am at work now, so I don't know my ip at home. When I get home, I will find out the ip, but I can not submit my ip here since I cannot access to your domain at home... I have to get back to work on next Monday and submit my ip here. So, could you advice any other method to keep in touch with support of the website without acturally login to this site?
in short, how to contact support while I can not access this site? any email? phone #? or messager for the support?
Thank you!
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- Andy Miller
- Preeminent Rocketeer
- Posts: 9919
- Thanks: 96
- Web Kahuna
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PM sent with email addy.. we don't like to put it in the forum due to the spam harvesters out there
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