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cannot renew my subscription

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  • cannot renew my subscription

    Posted 14 years 5 months ago
    • Hello,
      I tried direct card transaction page and paypal too. Both went to error page.
      My cards working well with paypal and last year i could renew my subscription with one of my debit cards.
      So whats wrong? :cry:
    #581749
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: cannot renew my subscription

    Posted 14 years 5 months ago
    • What is the error?

      Is it an error on the RT site or the payment site?

      You can contact support directly for this:

      www.rockettheme.com/contact-us
    • Thanks,
      jim
    #581754

  • Re: cannot renew my subscription

    Posted 14 years 5 months ago
    • After both transaction i was forwarded to RT error page.
    #581757
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: cannot renew my subscription

    Posted 14 years 5 months ago
    • Contact support with the error you received, they will get you sorted.
    • Thanks,
      jim
    #581759

  • Re: cannot renew my subscription

    Posted 14 years 5 months ago
    • Solved.
      Maybe was a temprary error.
      Support respond fast to me, so ty :P
    #581766

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