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HELP - LOCKED OUT of Rockettheme.com Domain

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    • Pako's Avatar
    • Pako
    • Sr. Rocketeer
    • Posts: 198
    • Thanks: 13

    HELP - LOCKED OUT of Rockettheme.com Domain

    Posted 14 years 2 days ago
    • When I am at home, www.rockettheme.com does not come up. It just times out. However, it pulls up fine on any other network. I feel as though my IP address got blocked for some reason.

      If there is someone reading this, please offer assistance,

      Thanks.
    #665828
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: HELP - LOCKED OUT of Rockettheme.com Domain

    Posted 14 years 2 days ago
    • Try logging out, clearing your cookies and cache, and logging in again.

      If that doesn't solve the problem, contact support directly:

      www.rockettheme.com/contact-us
    • Thanks,
      jim
    #665859
    • Pako's Avatar
    • Pako
    • Sr. Rocketeer
    • Posts: 198
    • Thanks: 13

    Re: HELP - LOCKED OUT of Rockettheme.com Domain

    Posted 14 years 2 days ago
    • Thanks Jim. It is actually the entire domain. I think my IP got blocked at the server level. I had my isp assign a new ip and all is well.
    #665865

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