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URGENT: Rokbox fatal error

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  • URGENT: Rokbox fatal error

    Posted 13 years 5 months ago
    • Hello,
      I'm using a template of yours for my site: massroomstudio.com
      I've just enabled the rokbox module and now I'm getting a fatal error (Fatal error: Call to a member function isAdmin() on a non-object in /home/massroom/www/www/plugins/system/rokbox/rokbox.php on line 49) both in the frontend and the admin page!!
      My site is down now and I don't know how to disable it.
      Please help!!
    #755518

  • Re: URGENT: Rokbox fatal error

    Posted 13 years 5 months ago
    • Anybody?
      I'm thinking of deleting every file and then performing a fresh JOOMLA instalation...
      Would I loose the articles? (they are in the mySQL database, aren't they?)
    #756411

  • Re: URGENT: Rokbox fatal error

    Posted 13 years 4 months ago
    • Many thanks to the RocketTheme Support; they've been "supporting" me the whole week!
      :evil:

      (yes, I'm being ironic...)
    #757324
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
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    Re: URGENT: Rokbox fatal error

    Posted 13 years 4 months ago
    • hi massroom,

      apologies that your thread was left unnoticed. i checked your site and it seems to display fine now. do you still need some help?
      i have not heard of this error before and there is no rokbox module by default, so i am not sure what you are referring to, what exactly did you do?

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #757343
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
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    Re: URGENT: Rokbox fatal error

    Posted 13 years 4 months ago
    #757347

  • Re: URGENT: Rokbox fatal error

    Posted 13 years 4 months ago
    • Hello Kat05,
      I've used phpMyAdmin to disable the rokbox module and both the frontend and the backend are displayed as normal.
      The problem now is that whenever I perform a change in the admin page (article content, publish/unpublish article/menu) the site is NOT refreshed as normal! Sometimes it does but most of the times it doesn't!!
      Currently I have the MODULUS and the RADIANCE template installed and I can't even change from the one to the other (the admin page says I did, but the end user can't see the newer template). Re-installing rokbox didn't help.
      I'm using GANTRY v.3.2.13 and at the moment I have the following extensions disabled:
      Authentication-Gmail
      Authentication-LDAP
      Content-Code Highlighter(GeSHi)
      System-Language Filter
      System-RokGantry Cache (produces fatal error when enabled)
      System-RokGZipper
      User-Contact Creator
      User-Profile

      Any thoughts are welcome...
    #757400
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: URGENT: Rokbox fatal error

    Posted 13 years 4 months ago
    • hi again,

      thanks for the additional info, glad you were able to disable rokbox via the database. if you like send me your link and super admin details via pm so i can take a closer look, maybe i can find out what is going on.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
    #757429

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