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SOLVED why rt-hidden class??

  • Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • i lower the php version to 7.1.20, but the problem still exists
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    Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • Try going much lower then... php 5.6.x

      Regards, Mark.
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  • Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • php version 5.6.37: problem exists :(
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    Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • Well it's working fine for me? did you clear your browser cache?

      Regards, Mark.
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  • Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • yes. which browser do you use? in IE it works fine, with the firefox it doesnt work.
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    Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • I use Firefox and it's fine for me.

      Regards, Mark.
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  • Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • with php 5.6.37 and php 7.1.x? But not with php 7.2?
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    Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • We're going around in circles. You said you changed to php 5.6.x, I confirmed this and then checked in firefox with load transition on and it works fine. The transition works and the page displays.

      I repeat, clear your browser cache in firefox and try this yourself on PHP 5.6.x.

      Regards, Mark.
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  • Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • i tried all what you have said, but it still doesnt work for me and also for another person, who i am asked to check it
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    Re: SOLVED why rt-hidden class??

    Posted 5 years 8 months ago
    • I was looking on the other pages rather than the one you specifically mentioned - sorry about that.

      On that particular page the issue is caused by Phocamaps third-party extension - it's JS seems to be interfering with the JS associated with the load transition. Obviously there's not much I can do about that - RT does not support third-party products.

      So do you have any other pages where this issue occurs that are not "phocamaps" type of menu item ?

      Regards, Mark.
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