0
Welcome Guest! Login
0 items Join Now

Template club : clear password & garanty questions

  • Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Hello,

      I've just bought a subscription to Template Club, thanks for your nice templates. I have some questions though :

      - I was really surprised to see your confirmation email contained the clear (not encrypted) password to my account. This is a very bad pratice, you should feel bad about this, and stop doing it. :evil:

      - What happens in the (sad) case where RocketTheme disappear ? Technically, if nothing is done I guess all the websites running your templates would be unreachable. I see nothing about this issue in the help and doc sections. I know it's not a happy thing to think about but I would appreciate having a clear statement about what would be done in this case.

      Thank you
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
    • Posts: 17058
    • Thanks: 890
    • Web Designer and Host

    Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Hi there,

      I will pass the information about passwords back to the correct people. 8)

      As your membership gives you access to the templates and you load them to your site server they would still function if the RocketTheme team were abducted by aliens and their servers all converted to energy cells for the alien mothership. :cheesy:

      I hope this helps you to feel more secure for the future - aliens permitting 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
  • Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
  • Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Thanks for replying,
      they would still function if [...] their servers all converted to energy cells

      I thought the entitlements were directly linked to RT servers, am I wrong ? How does entitlements work, technically ?
    • Henning's Avatar
    • Henning
    • Preeminent Rocketeer
    • Posts: 29362
    • Thanks: 954
    • Volunteer

    Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • - entitlements are not linked to RT servers.
      - our templates "don't phone home" and check if the usage is legal or not.
      - there is nothing technical about entitlements.
      - the templates work offline in your local closed environment without issues for example.
      - your total available entitlements appear under Account → My Subscriptions.
      However, there is no facility to register particular sites with entitlements, you will need to track your own entitlement usage ...

      more info
      www.rockettheme.com/help

      If the RocketTheme team were abducted by aliens and their servers all converted to energy cells for the alien mothership your site will continue to work ...

      www.newanimal.org/alien_asgard_stargate.jpg
  • Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Thanks for the info but then I wonder :
      - our templates "don't phone home" and check if the usage is legal or not.

      How can you track how many entitlements people use ? By trusting them ? :shock:
    • Henning's Avatar
    • Henning
    • Preeminent Rocketeer
    • Posts: 29362
    • Thanks: 954
    • Volunteer

    Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • yes ...
  • Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Wow that's very classy, besides unusual, double thanks then ! Makes me want to renew my membership next time.
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
    • Posts: 17058
    • Thanks: 890
    • Web Designer and Host

    Re: Template club : clear password & garanty questions

    Posted 12 years 5 months ago
    • Hi there,

      It is worth noting that we do occasionally find members abusing that trust and we do request compliance when we discover those offences.

      Having said that, most of our members recognise the great value for money our subscriptions offer and work within their subscription entitlements. Yet another reason why the member community at RocketTheme are so good 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information

Time to create page: 0.076 seconds