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Less support?

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    • Angel G.'s Avatar
    • Angel G.
    • Sr. Rocketeer
    • Posts: 116
    • Thanks: 0

    Less support?

    Posted 12 years 3 months ago
    • Hello,

      I've several topics opened, with no reply from the moderators (or gurus) of the forum.

      Is something going wrong?
    #931090
    • David Goode's Avatar
    • David Goode
    • Preeminent Rocketeer
    • Posts: 17058
    • Thanks: 890
    • Web Designer and Host

    Re: Less support?

    Posted 12 years 3 months ago
    • Hi there,

      Looking at your posts I only see 1 with no reply. We use a list of unanswered posts to identify threads where a moderator needs to go reply. If people 'bump' their own posts then they effecitively bump themselves out of our view.

      If other members or mods are already answering then why would we get involved?

      So instead of posting....
      Angel G. wrote:
      Hello,

      I've several topics opened, with no reply from the moderators (or gurus) of the forum.

      Is something going wrong?
      why not include the links for the posts where you are still waiting for an answer?

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #931098
    • Angel G.'s Avatar
    • Angel G.
    • Sr. Rocketeer
    • Posts: 116
    • Thanks: 0

    Re: Less support?

    Posted 12 years 3 months ago
    • Hello David,

      I think this system is not totally correct.
      What happen if I ask for help about an issue and any other user replies saying he has the same problem… Will be no more replies?

      Thank you,
    #931143

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