RocketTheme - TOPIC: problem with RokSprocket (1/2)

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- PymeCorreo
- Jr. Rocketeer
- Posts: 40
- Thanks: 0
problem with RokSprocket

Posted 11 years 6 months ago
- RokSprocket always worked well, but now does not work the slideshow or links of arrows.
#971659
- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
Re: problem with RokSprocket

Posted 11 years 6 months ago
- Hello,
  
  Please PM me a link to your site with login details so I can take a look.
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#972273
- PymeCorreo
- Jr. Rocketeer
- Posts: 40
- Thanks: 0
Re: problem with RokSprocket

Posted 11 years 6 months ago
- www.sevillismoecijano.com/
#974598
- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
Re: problem with RokSprocket

Posted 11 years 6 months ago
- Hello,
  
  I see a Console error when loading your site. One of your 3rd party plugins may be causing a js error.
  
  Can you try selectively disabling any 3rd party plugins to see if any of them is the cause to the js conflict?
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#975867
- PymeCorreo
- Jr. Rocketeer
- Posts: 40
- Thanks: 0
Re: problem with RokSprocket

Posted 11 years 6 months ago
- OK, the plug-in that produces the error is "loadmodule". If you disable the banner works.
  
  But this plug-in I very much need
#975970
- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
Re: problem with RokSprocket

Posted 11 years 5 months ago
- Hello,
  
  Please PM me a link to your admin with login details so I can take a look. Also, provide the name and type of plugin you are saying that is producing the error. What do you mean by "If you disable the banner works."? Does this involve the same plugin?
  
  I need you to be as specific as possible so we can replicate the error ourselves.
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#978412
- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
Re: problem with RokSprocket

Posted 11 years 5 months ago
- Hello,
  
  You'll need to pursue another method for adding modules to that page. That load module tag is throwing off the animation for your background also.
  
  You might see if this extension helps:
  
  extensions.joomla.org/extensions/style-a...les-management/20682
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#979636
- PymeCorreo
- Jr. Rocketeer
- Posts: 40
- Thanks: 0
Re: problem with RokSprocket

Posted 11 years 5 months ago
- Why it worked before??
#979714
- Reggie Simmons
- Preeminent Rocketeer
- Posts: 5200
- Thanks: 530
Re: problem with RokSprocket

Posted 11 years 5 months ago
- Hello,
  
  You'll need to contact a 3rd party for support on this issue. The load module tag is clearly the problem here. We do not support Joomla! core extensions.
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#980056
- PymeCorreo
- Jr. Rocketeer
- Posts: 40
- Thanks: 0
Re: problem with RokSprocket

Posted 11 years 5 months ago
- ok, close post
#980146