RocketTheme - TOPIC: Why i can't access to forum Worpress

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- psantos
- Newbie
- Posts: 5
- Thanks: 0
Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hello,
  
  I need to access to the Wordpress Extensions forum... (Board index > WordPress Extensions > Products > WP RokBox)
  When I'm not log, i can read all this forum bug when I'm logged, i can't...
  
  I read there that the new version of RokBox (2.5) coming soon (scheduled for 01/05). This version could fix a bug with the pluggin Wysija ...
#1054032
- Dimitris Mitsis
- Elite Rocketeer
- Posts: 1562
- Thanks: 129
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hi,
  
  Have you tried clearing your browser's cache? You can also try to access our forum using Private Mode in your browser. Let us know if you still have access issues after that.
  
  Rokbox 2.5 will be released very soon but i'm not sure if will fix the bug you are referring too. Could you be more specific on this bug so we could address it to the dev team?
  
  Thanks,
  Dimitris
- Posting a url to your site and screenshots of your issue could be really helpful.
  How to add a Custom Stylesheet in Gantry for WP
#1054036
- psantos
- Newbie
- Posts: 5
- Thanks: 0
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Thx for your reply.
  I've tried clearing my browser's cache + use Private Mode in Chrome => same problem.
  
  For my bug with Rokbox 2.14, everything is explained on the following topic : www.rockettheme.com/forum/index.php?f=73...14479&rb_v=viewtopic
  
  It seems that RokBox 2.5 fixes this bug.
#1054039
- Dimitris Mitsis
- Elite Rocketeer
- Posts: 1562
- Thanks: 129
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hi,
  
  Your Forum access issue is caused due to your inactive membership. You will have to update your Subscription in order to have full access in WP Forum.
  
  RokBox will probably be released during this week so you issue will be resolved then
- Posting a url to your site and screenshots of your issue could be really helpful.
  How to add a Custom Stylesheet in Gantry for WP
#1054605
- psantos
- Newbie
- Posts: 5
- Thanks: 0
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hello,
  
  Thx for your reply.
  With my inactive account, I have yet access to joomla forum. This operation is quite weird :cheesy:
  
  I look forward to the new version of Rokbox (without Mootools ? ) is online !
#1054732
- psantos
- Newbie
- Posts: 5
- Thanks: 0
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hello,
  
  I could download and install the new Rokbox 2.5.
  And I'm happy to tell you that the problem is solved with Wysija :cheesy:
  Good job !
#1055961
- psantos
- Newbie
- Posts: 5
- Thanks: 0
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Hello,
  
  But new problem : Rokgallery Version 2.26 seems not work properly.
  Rokgallery Widget don't load Rokbox for Link Type option.... normal ?
#1055972
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
Re: Why i can't access to forum Worpress

Posted 11 years 4 months ago
- Please renew your membership in order to get further support.
- Please reply with a direct link to the issue & create a new thread for each new issue.
  
  A template is only as good as the content that goes into it - DanG
#1055976