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RokGallery needs the RokCommon Library

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    • Joe's Avatar
    • Joe
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    RokGallery needs the RokCommon Library

    Posted 10 years 6 months ago
    • Hello,

      Can someone help me fix this issue? I cant access my site. This is the error message "RokGallery needs the RokCommon Library and Plug-in installed and enabled"
      How can I fix this using FTP? I read on the forum I must upload a new version of roksprocket and this should fix my problem. But i'm not sure how to upload roksprocket threw FTP cause I cant access my backend.
    • Last Edit: 10 years 6 months ago by Joe.
    #1095715
    • DanG's Avatar
    • DanG
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    #1095806
    • Joe's Avatar
    • Joe
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Dan,

      I followed your instructions and it didnt work. I deleted both file like the instructions said. Nothing. Any Idea?
    #1096074
    • DanG's Avatar
    • DanG
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Would you please create a Super Admin login for me along with FTP access info and place it in the SECURE part of your Reply

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      so that I can take a look.
    #1096087
    • Joe's Avatar
    • Joe
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • This message contains only secure information that is visible to DanG, moderators and administrators
    #1096102
    • Joe's Avatar
    • Joe
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Dan,

      Any luck?
    #1096451
    • DanG's Avatar
    • DanG
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Joe wrote:
      Dan,

      Any luck?

      Yes, your back in business with RokGallery 2.29 installed. I had to do any extra step with your site I never had to do before, so I'll add that into the guide.
    #1096680
    • Joe's Avatar
    • Joe
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Dan,

      Thank you very much!
    #1096683
    • DanG's Avatar
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Joe wrote:
      Dan,

      Thank you very much!

      No prob... ;)
      To mark this issue as Solved, please change to a Checkmark and edit the Topic Title in your 1st post to read
      [SOLVED] Topic Title
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      Thanks.
    #1096689
    • Joe's Avatar
    • Joe
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    Re: RokGallery needs the RokCommon Library and Plug-in installed and enabled.

    Posted 10 years 6 months ago
    • Dan,

      I get this message now

      Fatal error: Cannot call overloaded function for non-object in /home/jfyb/public_html/design/libraries/rokcommon/include.php on line 24
    #1096893

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