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SOLVED problem with the V2.07 RokBox plugin

  • SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • Hi I have a problem with the V2.07 RokBox plugin, I updated to this version and me pictures open in a new window, I have chosen to link RokBox Image Slice but it does not work. can you help me.
      Thank you

      I'm use Joomla! 2.5.22
    • Last Edit: 10 years 4 months ago by mdmiguel.
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    Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • Hi there,

      Can you use the 'secure' option above post input to provide me with a temporary Super Admin access please and I will take a look to see what the cause may be. Please remember to add link to site.

      Thanks :)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
  • Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
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    Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • mdmiguel wrote:
      I have chosen to link RokBox Image Slice but it does not work.

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      Make sure you're using Rokbox2 Slice Image and then in the System and Content plugins you have "Backward Compatibility" turned off.
    • The following users have thanked you: mdmiguel

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    Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • Hi there,

      Please update RokGallery (after taking a backup!) as your version is 2.17 and current version is 2.29

      Hope this helps 8)
    • The following users have thanked you: mdmiguel


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  • Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • Thank you very much, I've put Backward Compatibility = Enabled in the System and Content plugins and everything works properly.
      Thank you so much.
  • Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • Hi David, I've put Backward Compatibility = Enabled in the System and Content plugins and everything works properly.
      Thank you so much.
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    Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • mdmiguel wrote:
      Hi David, I've put Backward Compatibility = Enabled in the System and Content plugins and everything works properly.
      Thank you so much.
      Not exactly the idea I had in mind. We recommend Backward Compatibility = Disabled and then use RokBox2.
  • Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • I'm not using RokBox 2? As I can update to version 2.29 RokGallery? Thanks
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    Re: SOLVED problem with the V2.07 RokBox plugin

    Posted 10 years 4 months ago
    • mdmiguel wrote:
      I'm not using RokBox 2? As I can update to version 2.29 RokGallery? Thanks

      Hmm...Release Notes - RokGallery - Version 2.24
      New Feature

      • RokBox 2 Support

      So you should have it now. Yes, please update to v2.29

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