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Problem roksprocket

  • Problem roksprocket

    Posted 10 years 1 month ago
    • Hey everybody !

      I have big problem !!!

      Here is a screenshot : hpics.li/383ad7f

      In my webstite, all modules roksprocket (only) are lock !!! and i can't edit ...

      Why ?

      Thank
    • Last Edit: 10 years 1 month ago by Romain Peltier.
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    Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Romain Peltier wrote:
      Hey everybody !

      I have big problem !!!

      Here is a screenshot : hpics.li/383ad7f

      In my webstite, all modules roksprocket (only) are lock !!! and i can't edit ...

      Why ?

      Thank

      Would you please create a Super Admin login for me and place it in the SECURE part of your Reply

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      so that I can take a look.
  • Re: Problem roksprocket

    Posted 10 years 1 month ago
    • This message contains only secure information that is visible to Romain Peltier, moderators and administrators
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    Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Romain Peltier wrote:
      Hello Dang, thank you assist me.

      If you need something, i'm here

      This is a problem for you that you have to fix:

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      The "tmp" has to be Writable as RokSprocket uses that.
  • Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Thank you Dang,

      Ok, and, where should we go to adjust this? In Joomla ?

      Thank
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    Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Romain Peltier wrote:
      Thank you Dang,

      Ok, and, where should we go to adjust this? In Joomla ?

      Thank

      NO. This is on your server. You can:

      1) use an FTP client or your cPanel/Plesk/whatever GUI
      2) the FIX Permissions option in Akeeba Admin Tools
      3) have your host provider fix them for you
  • Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Ok thank,

      I do not want to abuse it, but what should I look for in my ftp?
      And I need to change what?

      Thank you Dang

      I'm novice :)
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    Re: Problem roksprocket

    Posted 10 years 1 month ago
    • Romain Peltier wrote:
      Ok thank,

      I do not want to abuse it, but what should I look for in my ftp?
      And I need to change what?

      Thank you Dang

      I'm novice :)

      Understood ;)
      This is an easy guide to follow " FileZilla: How can I fix or reset my permissions? "

      So its "755" for folders and "644" for files.

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