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SOLVED Site dead. 500 - JHtmlBehavior::mootools not found after upgrade

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  • SOLVED Site dead. 500 - JHtmlBehavior::mootools not found after upgrade

    Posted 9 years 4 months ago
    • I have been upgrading all of my J2.5 sites with no issues until now. I just updated a website and the front end is not displaying. Here's the error: 500 - JHtmlBehavior::mootools not found.

      I looked around the forum and found two references:

      - RokTweet module causing a conflict. -- I'm not using RokTweet. Also, I disabled all of the modules on the site in case one of them was causing a conflict and it doesn't appear to be that.

      - Directory Permissions. -- I checked and they are all as they are supposed to be. Everything is writteable, configuration.php is unwritteable.

      I always follow the same upgrade process: I update all of the extensions first. After, I check to make sure the site is still up. Then I update Joomla.

      This site uses the Crystalline template

      I created a super-user for the site and posted it in the Secure tab for ease of access.

      Thanks!

      Jose
    • Last Edit: 9 years 4 months ago by Baxterdown.
    #1259003

  • Re: Site dead. 500 - JHtmlBehavior::mootools not found after upgrade to J3

    Posted 9 years 4 months ago
    • UPDATE: I did a little more research and found the issue addressed/resolved in a template update. I installed the template and everything is working ok now.

      Hope this helps someone else in the future. I'm marking the thread as solved.
    #1259007
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    Re: Site dead. 500 - JHtmlBehavior::mootools not found after upgrade to J3

    Posted 9 years 4 months ago
    • You have two old extensions installed that need to be updated to latest version to be compatible with J3.x - you can download these from the extensions page under the "legacy" tab.

      update those first and then I can look again.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1259008

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